Sophia Naphier
Las Vegas,NV
Summary
Energetic Bottle Server known for high productivity and efficiency in task completion. Possess specialized skills in customer service, sales techniques, and inventory management. Excel in communication, teamwork, and adaptability, leveraging these soft skills to enhance guest experiences and achieve operational goals.
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
2026
2026
years of professional experience
2007
2007
years of post-secondary education
Work History
Bottle Server /Hookah Server
Jays Lounge
Miami, Florida
03.2020 - 05.2025
- Taking bottle/table service orders, pouring drinks for guests, providing mixers, and managing the presentation.
- Table Maintenance: Clearing empty glasses, cleaning tables, and managing table inventory throughout the night.
- Assemble, prepare, and deliver hookah pipes to tables; pack bowls with tobacco and manage coal changes promptly.
- Customer Service & Interaction: Greet guests, assist with flavor selections, explain menu options, and monitor tables to ensure proper functioning of the hookah.
- Maintenance & Sanitation: Clean and sanitize pipes, hoses, and tips between uses, and maintain cleanliness of the station.
Bottle Server /Hookah Server
24k Night Club
Miami, FL
- Delivered exceptional customer service to enhance guest experience at busy lounge.
- Managed drink orders efficiently during peak hours to maintain workflow.
- Collaborated with kitchen staff to ensure timely food and beverage service.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Delivered food and beverages to tables in a timely manner while ensuring accuracy of orders.
- Trained new employees to perform duties.
Education
Licensed - Dental Hygiene
Maric College
Bakersfield, CA 01.2005 - 02.2007
Centennial High School
Rosedale , CASkills
- Table service
- Drink mixing
- Hookah preparation
- Inventory management
- Sales strategy
- Reliability and punctuality
- Event coordination
- Problem solving
Timeline
Bottle Server /Hookah Server
Jays Lounge
03.2020 - 05.2025
Licensed - Dental Hygiene
Maric College
01.2005 - 02.2007
Bottle Server /Hookah Server
24k Night Club
Centennial High School