Sophia Nguyen
Las Vegas
Summary
Professional healthcare support specialist with strong focus on patient care and safety. Skilled in efficiently transporting patients, ensuring comfort, and maintaining confidentiality. Known for effective teamwork, adaptability, and achieving positive outcomes in fast-paced environments. Reliable, compassionate, and well-versed in handling medical equipment and adhering to protocols.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Transporter
Sunrise Hospital
Las Vegas, NV
12.2025 - Current
- Transported patients safely to various departments within hospital, ensuring comfort and timely arrivals.
- Assisted nursing staff with patient transfers, maintaining effective communication and adherence to safety protocols.
- Collaborated with medical team to prioritize transport requests, enhancing workflow efficiency across departments.
- Monitored and maintained equipment used for patient transport, ensuring functionality and compliance with health standards.
Personal Care Assistant (PCA)
Paradise Home Care
Las Vegas, NV
12.2024 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Monitored client health conditions and reported changes to healthcare professionals.
- Built strong relationships with clients to deliver emotional support and companionship.
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
Casino Gaming Specialist
Multiple Locations
Las Vegas
05.2023 - Current
- Casino: Wynn Resorts · Caesars Palace · Golden Nugget · Mandalay Bay
- Managed player transactions efficiently, maintaining accurate chip counts and payouts.
- Communicate verbally with supervisors regarding unnatural or irregular play and disputes during the game
- Observed gameplay for compliance with house policies, addressing any discrepancies promptly.
- Communicated effectively with players, fostering positive gaming experiences and resolving disputes.
Food & Beverage Service Associate
MARS Lounge
San Jose
02.2021 - 01.2023
- Supervised bar operations, ensuring compliance with health and safety regulations.
- Crafted innovative cocktails and beverages, enhancing customer satisfaction and driving repeat business.
- Utilize extensive knowledge of cocktail recipes to assist bartenders and recommend beverages to guests
- Maintain the cleanliness and organization of the bar area, adhering to health and safety standards
Medical Assistant
Los Gatos Urgent Care
Los Gatos, CA
04.2017 - 12.2019
- Industry-trained medical professional with hands-on experience in front- and back-office functions.
- Administered patient care procedures, ensuring adherence to safety and quality standards.
- Assisted healthcare providers with examinations and treatments, facilitating efficient patient flow.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Coordinated scheduling for patients, optimizing appointment availability and reducing wait times.
Education
Certified Nursing Assistant - Health
Shiloh CNA School
Las Vegas, NV12-2025
Associate of Science - Medical Assisting
De Anza College
Cupertino, CA05-2017
Skills
- Basic life support
- Behavior management strategies
- Medical terminology usage
- Collection and processing of specimens
- EMR/EHR system utilization
- Injection technique proficiency
- Patient safety
- Patient communication
- Patient confidentiality
- Patient transportation
- Bedside manner
Certification
- BLS, American Heart Association
Languages
Vietnamese
Native or Bilingual
Timeline
Patient Transporter
Sunrise Hospital
12.2025 - Current
Personal Care Assistant (PCA)
Paradise Home Care
12.2024 - Current
Casino Gaming Specialist
Multiple Locations
05.2023 - Current
Food & Beverage Service Associate
MARS Lounge
02.2021 - 01.2023
Medical Assistant
Los Gatos Urgent Care
04.2017 - 12.2019
Associate of Science - Medical Assisting
De Anza College
Certified Nursing Assistant - Health
Shiloh CNA School