Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Sophia Nordstrom

Sophia Nordstrom

UCONN Storrs,CT

Summary

Overall, customer service was the focus at my previous job. I'm friendly and social, and I enjoy working with other people. I'm communicative and also easily accessible if an issue needs to be discussed. I have organizational skills and take pride in doing my work well and with care.

Overview

2
2
years of professional experience

Work History

Program Director

Villari's Martial Arts
Windsor, CT
08.2022 - 08.2024

Worked with customer service:

  • Aided in classes as an assistant.
  • Marketed merchandise, handled customer money, and processed payments.
  • Spoke with potential students/customers about our objectives and clarified concerns/questions.
  • Called interested people and advertised our programs.
  • Made Facebook posts promoting our services and shared our experience.
  • Occasionally worked during special events, where I looked after students, organized activities, and handled complicated situations.
  • Cleaned after said events, or student graduations.
  • Worked together with my coworkers to ensure student safety in the dojo and customer satisfaction.

Currently studying biology at UCONN

Education

High School Diploma -

Windsor High School
Windsor, CT
06-2024

Skills

  • Customer service experience
  • Accounts payable
  • Strategic leadership
  • Computer skills
  • Administration knowledge
  • Classroom Management
  • Innovation and Creativity
  • Marketing and promotion

Languages

English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited

References

  • John Tittarelli (my previous boss)- (860) 463-9982

Timeline

Program Director

Villari's Martial Arts
08.2022 - 08.2024

High School Diploma -

Windsor High School
Sophia Nordstrom