Sophia Oliva
Shamong,NJ
Summary
Dental professional with substantial experience in managing front desk operations and patient interactions. Known for attention to detail and ensuring smooth office processes. Reliable team player who adapts to changing needs and prioritizes tasks effectively.
Overview
4
4
years of professional experience
Work History
Dental Receptionist/Assistant
Indian Mills Dental Associates
08.2019 - 07.2023
- Answering phone calls and scheduling patients accordingly
- Greeting patients upon arrival
- Organizing daily patient charts for each provider
- Making sure each chart is up to date with current dental insurance information
- Escorting patients to correct treatment rooms
- Scheduling patient appointments
- Generating insurance claims for submission
- Processing dental x-ray films
- Assisted in sterilization lab
Child Caregiver
09.2022 - 05.2023
- Care for a 5 year old, 9 year old and 12 year old
- Arrive early and prepare breakfast
- Transported Children to and from school
- Helped with homework
Education
Bachelor of Science - Marketing
Rowan University
Glassboro, NJ05.2025
Skills
- Excellent multitasking capability
- Phone and Email Etiquette
- Appointment Scheduling
- Microsoft PowerPoint, Excel, and Word
- Adobe Photoshop, Illustrator, and InDesign
- Workload balancing
- Strong creativity
- Social Media Strategy
- Active Listening and Understanding
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Awards
Rowan at Burlington County Community College
References
Available Upon Request
Coursework
- Management Information Systems
- Business Law
- Accounting
- Microeconomics
- Macroeconomics
- Principle of Marketing
- Legal Environment of Business
- Operations Management
- Marketing Research Methods
- Organizational Behavior
- Publication Layout and Design
- Advertising Copywriting
- Strategic Communication Overview
- Basic PR Writing
Timeline
Child Caregiver
09.2022 - 05.2023
Dental Receptionist/Assistant
Indian Mills Dental Associates
08.2019 - 07.2023
Bachelor of Science - Marketing
Rowan University
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