Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Oliveri

Restaurant Professional
Miami,FL

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

BARTENDER

Quartiere
Stamford, CT
07.2021 - 12.2021
  • Served bar and restaurant patrons ordered drinks, including beer, wine, liquors and mixed beverages
  • Kept the bar area safe, clean, and well-stocked throughout each working shift
  • Operated as sole bartender on weekday shifts and with one other on the weekends
  • Performed daily inventory to ensure everything was stocked properly

RESTAURANT MANAGER

Colony Grill
Stamford, CT
01.2019 - 07.2021
  • Coached staff members on health & safety protocols, food & beverage knowledge, and customers service skills
  • Supervise daily restaurant activities
  • Conducted training and created schedules in coordination with the restaurant business forecast
  • Administered mid-year & annual reviews for staff members

BARTENDER / SERVER, Colony Grill
Norwalk, CT
01.2018 - 01.2019
  • Check identification of customers to verify age requirements for purchase of alcohol
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking or ordering taxis or other transportation for intoxicated patrons
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Education

Bachelor of Science - Hospitality/Tourism Management

UNIVERSITY oF MASSACHUSETTS AMHERST
09.2015 - 05.2019

Skills

    Menu memorization

Performance improvement

Staff Management

Conflict resolution techniques

Certification

TIPS Certification, ServSafe Certification

Timeline

BARTENDER

Quartiere
07.2021 - 12.2021

RESTAURANT MANAGER

Colony Grill
01.2019 - 07.2021

BARTENDER / SERVER, Colony Grill
01.2018 - 01.2019

Bachelor of Science - Hospitality/Tourism Management

UNIVERSITY oF MASSACHUSETTS AMHERST
09.2015 - 05.2019
Sophia OliveriRestaurant Professional