Sophia Palmeri
Jefferson City,MO
Summary
Self-starter with a proven track record in client retention and relational marketing at the YMCA and Homemakers Plus LLC. Recognized for strong communication skills and attention to detail, successfully driving group classes and creating a welcoming environment for members. Operates a house cleaning business, collaborating with a team to ensure high client satisfaction. Patient and meticulous approach guarantees consistent quality in service delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Fitness Instructor
YMCA
Jefferson City, MO
09.2024 - Current
- Instructed group fitness classes to enhance member engagement and participation.
- Maintained clean, safe environment while assisting members with inquiries and concerns.
- Conducted facility tours and guided members in equipment usage.
- Handled customer service operations to boost member retention rates.
House Cleaner
Homemakers plus LLC
Jefferson City, MO
09.2020 - Current
- Promoted and operated cleaning business to achieve high-profile client retention.
- Collaborated directly with clients to address individual needs effectively.
- Maintained attention to detail in all operational aspects of the business.
Barret's Boat Works Marina
Spring Lake, MI
05.2024 - 09.2024
- Handled work orders for boat services efficiently and accurately.
- Operated ship merchandise store, increasing sales through effective inventory management.
- Managed fuel dock operations, ensuring safe and timely refueling of vessels.
- Utilized Microsoft Excel for data analysis and record keeping.
- Processed and filed invoices to maintain accurate financial records.
- Trained in reception tasks including answering and transferring phone calls.
Media & Event Intern
Concord Baptist Church
Jefferson City, MO
06.2021 - 09.2021
- Increased user interaction on social media by ninety percent through targeted strategies.
- Led weekly youth worship gatherings, fostering community and engagement.
- Organized and managed community fundraiser events, generating significant participation.
- Addressed feedback from parents and students to enhance program effectiveness.
- Produced and hosted a weekly podcast to facilitate discussions on relevant topics.
Education
Associate's degree - Associates of Arts
Moberly Area Community College
Columbia, MO05.2021
High school -
Lighthouse Preparatory Academy
Jefferson City, MO05.2020
Skills
- Time management
- Social media management
- Client retention
- Digital literacy
- Effective multitasker
- Lifelong learner
- Strong communication skills
- Marketing/sales experience
- Customer service-oriented
Certification
- CPR Certification
- Group fitness Instructor certification
- First Aid Certification
- Driver's License
Timeline
Fitness Instructor
YMCA
09.2024 - Current
Barret's Boat Works Marina
05.2024 - 09.2024
Media & Event Intern
Concord Baptist Church
06.2021 - 09.2021
House Cleaner
Homemakers plus LLC
09.2020 - Current
Associate's degree - Associates of Arts
Moberly Area Community College
High school -
Lighthouse Preparatory Academy
Similar Profiles
Spencer SmithSpencer Smith
Youth Baseball Coach at YMCAYouth Baseball Coach at YMCA
Alexandra LiebeskindAlexandra Liebeskind
Assistant Director at YMCAAssistant Director at YMCA
Payton BerriPayton Berri
Afterschool Childcare Teacher at YMCAAfterschool Childcare Teacher at YMCA
Jacob DeValkJacob DeValk
Youth Coach at YMCAYouth Coach at YMCA
William ReaganWilliam Reagan
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens