SOPHIA PARSONS
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Elmer’s
Eugene
11.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sales Associate
Habitat for Humanity
Junction City, Oregon
11.2022 - 08.2024
- As a Sales Associate at Habitat for Humanity, I provided excellent customer service and contributed to the success of the organization.
- I assisted customers in finding the right products, answered their inquiries, and ensured a positive shopping experience.
- Additionally, I handled transactions accurately and maintained a clean and organized store environment.
Sales Associate
S.A.R.A's Treasures
Eugene, OR
05.2022 - 10.2022
- As a Sales Associate at S.A.R.A's Treasures, I advocated and provided care for sheltered cats needing rehomed in Lane County.
- I maintained clean cat enclosures and handled transactions and paperwork accurately and efficiently, ensuring adherence to company policies.
Server
Elmer's
Eugene, OR
09.2020 - 04.2022
- Took orders from customers accurately and in a timely manner.
- Provided friendly customer service.
- Knowledgeably recommended menu items based on customer needs and preferences.
- Managed orders and transactions using a digital Point of Sale system.
- Monitored dining room for cleanliness and proper set-up at all times.
Skills
- Experienced Sales Associate
- Customer service
- Serving
- POS operation
- Cash handling
- Multitasking
- Active listening
- Interpersonal communication
- Adaptability
- Problem-solving
Certification
Food Handlers Certificate
1he3dc-k408c93
References
Nikki Shields +1 (541) 905-5908
Jocelyn Kennen +1 (541) 321-1193
Elizabeth Philips (541) 232-2190
Timeline
Host
Elmer’s
11.2024 - Current
Sales Associate
Habitat for Humanity
11.2022 - 08.2024
Sales Associate
S.A.R.A's Treasures
05.2022 - 10.2022
Server
Elmer's
09.2020 - 04.2022