Sophia Patterson
North Tonawanda
Summary
A hardworking and enthusiastic student seeking to further my experience and education in working with students of all ages and with different needs.
Overview
4
4
years of professional experience
Work History
Server/Bartender/Event Worker
Pendleton Creek Pub
North Tonawanda, NY
08.2023 - Current
- Trained new employees to perform duties.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Sales Assistant/Cashier
Pellicano's Marketplace
North Tonawanda, NY
06.2022 - 06.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Sales Associate/Cashier
Kohls Department Store
Amherst, NY
06.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Niagara Wheatfield Senior High School
06-2023
Some College (No Degree) - Teaching Students With Disabilities All Grades
SUNY, Geneseo
Geneseo, NY05-2027
Skills
- Effective communication
- Time management
- Problem solving
- Adaptability
- Organization
- Patience
Accomplishments
- President's List Spring 2024
- Dean's List Fall 2024
Affiliations
Member of Morgan's Message Club for Student Athletes at SUNY Geneseo
Timeline
Server/Bartender/Event Worker
Pendleton Creek Pub
08.2023 - Current
Sales Assistant/Cashier
Pellicano's Marketplace
06.2022 - 06.2023
Sales Associate/Cashier
Kohls Department Store
06.2021 - 04.2022
High School Diploma -
Niagara Wheatfield Senior High School
Some College (No Degree) - Teaching Students With Disabilities All Grades
SUNY, Geneseo