Guest Service Representative
3 Years 1 MonthNothing Bundt Cakes | 09.2023 - Current
- I am responsible for ensuring all guests have a great experience buying and ordering cakes, whether it be in the bakery or on the phone.
- Exceptional customer service.
- Multitasking skills.
- Complete focus on singular guest.
- Receiving all positive reviews.
- Repeat customers asking for me.
Personal Chef
8 Years 4 MonthsPrivate Baker | 06.2018 - Current
- Cooking high quality meals that fit each residents needs
- Grocery shopping daily while maintaining a budget
- Maintaining professionalism while being around difficult situations
- Coming up with new and fun recipe ideas
- Computer skills
- Private Baker, New York and Connecticut
Professional Dog Trainer
9 Years 1 MonthCanine Behavioral Training | 09.2017 - Current
- Working directly with families and ensuring all are pleased.
- Excelling in absolute patience.
- Maintaining very long relationships with clients (1+ years.)
- Positive reinforcement training
- Works with puppies from 8 weeks old to older dogs of any age.
- Understanding all dogs and breeds have different needs.
- Invoice experience.
- Https://www.bark.com/en/us/company/canine-behavioral-training/gkYA0/
Cake and Dessert Baker and Decorator
3 Years 3 Months06.2016 - 09.2019
- Create delicious cakes and desserts
- Develop different flavor combinations
- Design and decorate cakes with colors, fondant, and chocolate
Volunteer
1 Year 3 MonthsGuiding Eyes for the Blind | 09.2017 - 12.2018
- Cleaned kennels
- Ran and walked the adult dogs
- Socialized puppies
- Fed puppies and adult dogs
- Administered oral medication
- Bathed dogs
- Weighed dogs
- Watched blood being taken
Cafe Assistant Manager
9 MonthsIlly Café, The Culinary Institute Of America | 01.2015 - 10.2015
- Responsible for management of all aspects of the Illy Café, including:
- Hiring and managing staff while controlling and operating budgets and sales revenues
- Participating in designing and implementing marketing initiatives
- Maintaining a dynamic menu, creating unique items worthy of the CIA's brand using complex comp
- Ensuring outstanding customer service and satisfaction
- Development of new products, including, creating new and exciting flavored beverages
- Increasing average check per customer and generating more visits by local residents, with manybecoming weekly lunch guests
- Boosting average daily sales revenue by more than 100%, compared to prior year
Special Events Pastry Assistant
1 Year 5 MonthsIlly Café, The Culinary Institute Of America | 07.2013 - 12.2014
- Assist pastry chef for CIA parties and special events, including, wedding cake baking and décor
- Create new desserts using new flavors and combinations
Pastry Extern
5 MonthsIlly Café, The Culinary Institute Of America | 11.2013 - 04.2014
- Assist various aspects of dessert preparation and service
- Responsible for production management and inventory
Culinary Student Intern, The Culinary Institute Of America
4 MonthsRistorante Caterina de'Medici and Escoffier Restaurant | 07.2012 - 11.2012
- Executed Rustic Italian dishes for banquets and large parties
- Garde Manger preparation, including, classic French salads and cold appetizers
Culinary Extern
4 MonthsCrabtree's Kittle House | 09.2011 - 01.2012
- Led pastry team
- Developed dessert menu, adding new recipes for desserts that remain on the menu
- Multiple roles on food preparation and "hot line" execution
Sales Associate
1 YearAthleta- Gap | 08.2024 - 08.2025