Professional Scrum Master 2
Open To Work
Hi, I’m
Sophia Redji
Scrum Master
Summary
Certified Scrum Master with experience in guiding cross-functional teams to deliver quality products. Facilitates all scrum events and promotes Agile principles, resulting in improved team performance and a 20% increase in sprint velocity. Adapt quickly to change, foster a self-managing team culture that prioritizes collaboration and effective project management.
Overview
1
1
Professional Scrum Master 1
1
SAFe 6.0 Scrum Master
Work History
IQVIA/DMD
Sr. Scrum Master
10.2023 - Current
Job overview
- Facilitate and support all scrum events: sprint planning, daily stand-up, sprint review, backlog refinement, and sprint retrospective, and some additional SAFe framework events, including PI planning, system demo, scrum of scrums, ART sync.
- Guide scrum teams on how to leverage agile values, principles, and practices to deliver high-quality products and services to customers.
- Implemented best practice processes, including simplified story documentation, team collaboration site, CI/CD, TDD/BDD, and results-oriented retrospectives to streamline workflows.
- Utilized data and team metrics such as burndown charts to inform leadership and stakeholders of team capacity, velocity, and maturity.
- Managed dependencies and anticipated potential impediments, including technical debt and resources.
- Enhanced team morale and collaboration during retrospectives, fostering a self-managing team that achieved consistent delivery of satisfactory results.
- Worked on various projects and helped teams improve their performance and sprint velocity by 20%.
Humana
Sr. Scrum Master
09.2021 - 09.2023
Job overview
- Facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, demos and other Scrum-related meetings.
- Coached and mentored team members on Agile and Scrum concepts, enhancing their understanding and application.
- Advocated for agile principles across teams to foster a culture of agility within the organization.
- Facilitated cross-functional collaboration among teams, improving alignment and synergy on related projects.
- Established clear communication channels between all stakeholders involved in the project lifecycle.
- Practiced CI/CD, TDD, BDD best practices to improve skills and better support the team.
- Managed multiple teams, fostering open communication and transparency to effectively resolve conflicts and enhance teamwork.
Softrams
Scrum Master
03.2019 - 09.2021
Job overview
- Facilitated all aspects of the SAFe framework, including PI Planning, System Demo, Scrum of Scrums.
- Applied expert judgment to remove impediments, maintain team focus, resolve conflicts, and ensure project success in dynamic environments.
- Collaborated with Release Train Engineer (RTE) to coordinate and manage SAFe Planning Increment (PI) and other SAFe ceremonies.
- Oversaw medium-to-large sized release trains with complex scope and interdependencies.
- Guided multiple projects annually with varying timelines and requirements. delivering consistent results.
Money Map Press
Scrum Master
02.2016 - 03.2019
Job overview
- Assisted scrum teams and Product Owners on prioritizing product backlog items and escalating impediments.
- Leveraged business acumen to maximize product value and enhance stakeholder satisfaction.
- Facilitated information flow, promoted transparency, and organized team-building events while applying conflict management and interpersonal problem-solving to resolve disputes.
- Conducted individual meetings with team members to strengthen relationships and recognize developer contributions during project recovery.
Education
WGUMillcreek, UT
Bachelor of Science from IT Management-Business Administration
12-2027
Skills
- Scrum
- SAFe
- Kanban
- Lean
- Project Management
- Backlog Management
- CI/CD
- TDD
- BDD
- SDLC
- JIRA & Confluence
- Azure DevOps
- ServiceNow
- SharePoint
- PowerBI
- Team Dynamics
- Continuous Improvement
- Retrospective
- Kaizen mindset
- Estimations
- Planning Poker
- Story Points
- Capacity
- Velocity sizing
- DoD
- DoR
- INVEST
- Roadmap
- KPI
- Leadership
- Coaching
- Conflict Resolution
- Critical thinking
- Risk Assessment
- Communication
- Collaboration
- Cross-functional Teamwork
- Adaptability
- Multitasking
- Meeting facilitator
- Lucid Chart
- Miro
- KPIs
Certification
- PSM I Certification
- PSM II Certification
- SAFe 5.0 & SAFe 6.0 Scrum Master Certification
- ITIL 4 Foundations Certificate in IT Service Management
Personal Information
Title: Scrum Master
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteHybridSalary Range
$55/hr - $70/hrTimeline
Sr. Scrum Master
IQVIA/DMD
10.2023 - Current
Sr. Scrum Master
Humana
09.2021 - 09.2023
Scrum Master
Softrams
03.2019 - 09.2021
Scrum Master
Money Map Press
02.2016 - 03.2019
WGU
Bachelor of Science from IT Management-Business Administration