Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Sophia Ritter

Fort Collins,CO

Summary

Proven track record in enhancing customer satisfaction and exceeding sales targets at Sunglass Hut - Luxottica, demonstrating exceptional cross-selling expertise and a customer service-oriented approach. Skilled in analyzing performance and maintaining professional demeanor, I consistently achieve and surpass quotas, ensuring a secure and trustworthy client environment.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Banker/Teller

US Bankcorp
Fort Collins, CO
11.2024 - Current
  • Maintain strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Educate customers on features and benefits of banking products and services.
  • Ensured accurate balancing of teller drawer at the end of each shift.
  • Establish rapport with new clients to increase satisfaction and loyalty.

Front Desk Associate

Genesis Health Clubs
Fort Collins, CO
05.2024 - Current
  • Handle high-pressure situations calmly, maintaining professionalism at all times.
  • Greet guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Oversee fast-paced front desk operations and guests' needs at busy facility.

Sales Associate

Sunglass Hut - Luxottica
Loveland, CO
10.2022 - Current
  • Boost customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Achieve monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Manage conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

High School Diploma -

Fossil Ridge High School

Skills

  • Cross-selling expertise
  • Customer Service-oriented
  • Self-motivated nature
  • Analyzing performance
  • Sales proficiency
  • Attaining quotas
  • Mathematical accuracy
  • Professional demeanor

Certification

  • Certified Personal Trainer in progress

References

References available upon request.

Timeline

Banker/Teller

US Bankcorp
11.2024 - Current

Front Desk Associate

Genesis Health Clubs
05.2024 - Current

Sales Associate

Sunglass Hut - Luxottica
10.2022 - Current

High School Diploma -

Fossil Ridge High School

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Sophia Ritter