Sophia Rivera
Endeavor Health Cancer Center - Naperville
Romeoville,IL
1
Certification
5
years of professional experience
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Volunteer
- Supported patient care initiatives through direct interaction and assistance with daily activities.
- Assisted healthcare team in organizing educational materials for patients and families.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Shift Leader
4 Years 4 Months- Supervised daily operations to ensure compliance with corporate policies and procedures.
- Trained and mentored team members on customer service excellence and product knowledge.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Coordinated promotional events, increasing foot traffic and driving sales growth.
- Collaborated with management to develop strategies for increasing store profitability and productivity.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Pharmacy Technician
1 Year 4 Months- Processed and dispensed medications accurately to ensure patient safety and compliance.
- Operated pharmacy software systems for prescription processing and record management.
- Collaborated with healthcare professionals to optimize patient care outcomes through effective communication.
- Improved workflow efficiency by reorganizing inventory storage systems for better accessibility.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Education
Associate of Applied Science - Construction Management
Skills
Positive attitude
Teamwork and collaboration
Organized and efficient
Problem-solving
Leadership qualities
Time management
Adaptability and dependability
Computer skills
Community engagement
Decision-making
Documentation and reporting
Certification
- Construction Manager-in-Training (CMIT) - Construction Management Association of America
- CPR/AED Certification - American Heart Association
- Immunization Certification - Walgreens Pharmacy
- Basic Construction Certificate - Joliet Junior College
- Procore Certified - Procore Technologies
- Pharmacy Technician License/Certification - Walgreens
Issued: Jan 2021 | Expired: Mar 2023 - OSHA 10-Hour Certification - Joliet Junior College
Timeline
Volunteer
Endeavor Health Cancer Center - Naperville
08.2024 - 08.2024Read More
Pharmacy Technician
Walgreens
11.2021 - 03.2023Read More
Shift Leader
Walgreens
10.2019 - 02.2024Read More
Joliet Junior College
Associate of Applied Science from Construction Management
Read More