SOPHIA ROMERO
Fountain Valley,CA
Overview
3
3
years of professional experience
1
1
Certification
Work History
PBX Operator / Admitting
Orange Coast Memorial Care
Fountain Valley, CA
10.2023 - Current
- Managed patient appointments and check-ins using office software and EMR systems
- Answered and directed incoming calls for patients, medical staff, and external parties
- Paged emergency codes with calmness and initiative during urgent situations
- Assisted patients with required documentation for admissions
Crew Member
Trader Joe's
Crystal Cove, CA
08.2022 - 07.2023
- Assisted customers with locating products and delivering friendly service
- Took on section leadership responsibilities and demonstrated management-level skills
- Sought out opportunities to improve workflows and team collaboration
Camp Counselor
Camp Daley / Camp Gilmore
Calabasas, CA
06.2022 - 08.2022
- Led and organized events for children of various ages
- Collaborated with team members to ensure engaging and safe activities
- Strengthened leadership and communication skills through daily supervision
Education
Cypress College - Diagnostic Medical Sonography
Cypress College
Cypress, CA06-2027
Fountain Valley High School -
Fountain Valley High School
Fountain Valley, CA06-2020
Skills
- Bilingual & Biliterate in Spanish
- Customer Service
- Phone Etiquette
- Problem Solving
- Deadline Oriented
- Organized & Detail-Oriented
Certification
- Certified Phlebotomy Technician I
- AHA BLS Certificate
Timeline
PBX Operator / Admitting
Orange Coast Memorial Care
10.2023 - Current
Crew Member
Trader Joe's
08.2022 - 07.2023
Camp Counselor
Camp Daley / Camp Gilmore
06.2022 - 08.2022
Cypress College - Diagnostic Medical Sonography
Cypress College
Fountain Valley High School -
Fountain Valley High School