Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naomi Tia

Anaheim,CA

Summary

Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

PBX Operator /Patient Admitting Representative / Health Information Management / Patient Advocate

Kindred Hospital Westminster
Westminster, CA
01.2022 - Current
  • Greet patients and visitors to answer questions or refer inquiries to appropriate personnel
  • Alert staff of emergency information and general announcements using the PA system
  • Maintain and organize confidential files and patients’ records
  • Complete medical records release and collaborate and work closely with doctors and other field professionals
  • Responded to patient concerns and questions
  • Worked effectively with staff from all departments to coordinate resolutions
  • Enter details into computer system and managed database of information

Watch Commander

Upland Security Group
Anaheim, CA
08.2017 - 04.2020
  • Answered telephone calls to take messages, respond to questions and provide information during non-business hours
  • Used radio, phone or computer to direct crews and other field units to appropriate sites
  • Monitored building and property entrances and exits to detect intrusions and protect assets

Public Safety Dispatcher

Gardens Casino
Hawaiian Gardens, CA
07.2014 - 04.2017
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experiences
  • Communicated via radio to request law enforcement, fire and ambulance services for different emergency situations
  • Used radio, telephone and computer system to update first responders with new information

Education

Certificate - P.O.S.T. (Public Safety Dispatcher)

Rio Hondo College
Whittier, CA
04.2018

Skills

  • Data Entry
  • Eligibility Determination
  • Resolving Problems
  • Providing Information and Resources
  • Organized and Detail-Oriented
  • Calm and Effective Under Pressure
  • Time Management and Organization
  • Attention to Detail
  • Excellent verbal communication skills

Timeline

PBX Operator /Patient Admitting Representative / Health Information Management / Patient Advocate

Kindred Hospital Westminster
01.2022 - Current

Watch Commander

Upland Security Group
08.2017 - 04.2020

Public Safety Dispatcher

Gardens Casino
07.2014 - 04.2017

Certificate - P.O.S.T. (Public Safety Dispatcher)

Rio Hondo College

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