Sophia Rose
San Antonio
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host/server
Parrys Pizzaria and Taphouse
San Antonio, TX
08.2025 - Current
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency and reduce wait times.
- Assisted in training new hosts on customer service standards and operational procedures.
- Collaborated with kitchen staff to ensure timely food service during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Cashier
Golden Chick
San Antonio, TX
10.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Learned multiple positions other than cashier like packing, prep, cook
- Learned inventory, cash deposit, scheduling
Education
Associate of Science - Kinesiology
Northwest Vista College
San Antonio, TXHigh School Diploma -
Harlandale High School
San Antonio, TX05.2024
Skills
- Executed point of sale (POS) system operations to ensure efficient transaction processing
- Demonstrated leadership in managing diverse teams to achieve organizational goals
- Executed efficient food preparation processes to ensure timely service
- Ensured adherence to health and safety regulations and standards
- Facilitated conflict resolution processes to enhance team collaboration
- Demonstrated reliability in meeting deadlines and fulfilling commitments
- Exhibited a consistently friendly and positive demeanor in all interactions
- Demonstrated flexibility in adjusting to changing priorities and environments
- Demonstrated unwavering commitment to achieving high-quality results in all tasks
Professional Skills
Customer Service
- Enhanced customer satisfactory through attentive service and proactive problem-solving.
- Trained new team members on customer service protocols
Team Collaboration
- Having great communication and treating my coworkers with kindness and respect
- Coordinated with back and front-of-house teams to ensure seamless service.
Food Safety and Hygiene
- Implemented food safety protocols, ensuring 100% compliance with health and safety regulations.
- Ensured the store is completely cleaned for closing and Ecosure visits
- Certified in Food Safety and Hygiene
Certification
TABC
FOOD HANDLERS
Languages
Spanish
Limited Working
Timeline
Host/server
Parrys Pizzaria and Taphouse
08.2025 - Current
Cashier
Golden Chick
10.2024 - Current
High School Diploma -
Harlandale High School
Associate of Science - Kinesiology
Northwest Vista College