Sophia Roye
Trabuco Canyon,CA
Summary
Dynamic youth program coordinator and educator at Temple Beth El, adept in adaptability and communication, significantly increased participant retention. Excelled in customer service roles at Rooftop Kitchen + Bar and Sharetea, enhancing guest experiences with a positive attitude and attention to detail. Proven track record in team collaboration and effective problem-solving.
Overview
2
2
years of professional experience
Work History
Youth Program Coordinator and Educator
Temple Beth El
Aliso Viejo, CA
05.2023 - 04.2024
- Oversaw daily logistics such as scheduling, supplies management, and room set-up to ensure smooth program operation.
- Increased participant retention by continuously seeking feedback from youth and incorporating their suggestions into future programming.
- Championed positive youth development by emphasizing the importance of goal-setting, self-reflection, and personal responsibility.
- Oversaw event planning, program organization, and lesson plan development to ensure smooth operation.
- Adapted plans to suit current needs while maintaining a positive attitude.
- Balanced authority and friendliness with children.
- Tutored students in Hebrew in preparation for their Bar and Bat Mitzvahs.
- Occasionally served as a substitute.
Front of House Team Member
Rooftop Kitchen + Bar
San Juan Capistrano, CA
04.2023 - 10.2023
- Established welcoming atmosphere by greeting each guest warmly.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Remembered regulars' names and preferences, enhancing customer satisfaction.
- Adapted to customers' needs and handled complaints professionally and efficiently,
- Collaborated effectively with coworkers to provide seamless team support.
- Utilized local knowledge to enrich the dining experience for both tourists and locals.
Barista
Sharetea
Rancho Santa Margarita
03.2022 - 10.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Prepared and served a variety of beverages, ensuring high quality and consistency.
- Engaged with customers to recommend menu items and promote new products.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with coworkers.
- Assisted in inventory management, including restocking supplies and tracking product usage.
Education
Associate of Arts - Anthropology
Orange Coast College
Costa Mesa, CA05.2025
High School Diploma -
Trabuco Hills High School
Mission Viejo, CA06.2021
Skills
- Adaptability
- Attention to detail
- Communication
- Customer service
- Positive attitude
- Punctuality
- Teamwork
Timeline
Youth Program Coordinator and Educator
Temple Beth El
05.2023 - 04.2024
Front of House Team Member
Rooftop Kitchen + Bar
04.2023 - 10.2023
Barista
Sharetea
03.2022 - 10.2022
Associate of Arts - Anthropology
Orange Coast College
High School Diploma -
Trabuco Hills High School