SOPHIA RUNYON
Highland Park,IL
Summary
Resourceful and organized professional with a diverse background spanning educational support, front-office operations, and practice administration. Proven track record of managing complex logistics, building trust with families, and maintaining seamless operations behind the scenes. Adept at mastering new software systems quickly while delivering empathetic, high-quality customer service.
Overview
2027
2027
years of professional experience
Work History
Relief Veterinary Technician & Receptionist
Vet Clinics
North Shore, IL
2020 - Current
- Provide support to multiple veterinary practices through client communication, documentation, scheduling, and daily operations in fast-paced environments.
Practice Administrator & Veterinary Technician
Advanced Animal Care, LLC
Deerfield, IL
2020 - 2022
- Helped launch and grow a mobile veterinary specialty practice, establishing administrative systems, medical records, and operational workflows.
- Coordinated scheduling, referrals, and communications with 16+ veterinary hospitals and clinics throughout the Chicagoland area.
- Developed and maintained electronic medical records, invoicing, and documentation across multiple software platforms while ensuring accuracy and confidentiality.
Veterinary Technician
Animal Medical Center at Fort Sheridan
Highwood, IL
2016 - 2020
- Maintained records, coordinated scheduling, and supported front-office operations while providing exceptional customer service.
Family Assistant & Nanny (Part Time)
Private Family
Glencoe, IL
2015 - 2019
- Managed schedules, appointments, transportation, activities, and communication for three school-aged children.
3rd Grade Teacher
The School of Saints Faith, Hope & Charity
Winnetka, IL
2016 - 2017
- Managed classroom operations, student records, schedules, and parent communications while collaborating with families and staff to support student success.
Teacher Associate, Paraprofessional, School Float
Educational Support Roles
Glencoe & Lake Forest, IL
2014 - 2016
- Implemented tailored instructional strategies in one-on-one and small-group settings to enhance learning outcomes for all students, including those with special needs.
- Engaged with faculty and staff to drive student learning initiatives and uphold meticulous recordkeeping practices.
Education
Bachelor of Science - Early Childhood Education
University of Vermont
Burlington05-2012
Skills
- Administrative Support
- Scheduling & Calendar Management
- Student & Family Relations
- Data Entry & Records Management
- Front Office Support
- Customer Service
- Microsoft Office & Google Workspace
- Communication
- Organization
- Confidentiality
- American Sign Language (ASL)
Languages
English
American Sign Language
Timeline
Relief Veterinary Technician & Receptionist
Vet Clinics
2020 - Current
Practice Administrator & Veterinary Technician
Advanced Animal Care, LLC
2020 - 2022
Veterinary Technician
Animal Medical Center at Fort Sheridan
2016 - 2020
Family Assistant & Nanny (Part Time)
Private Family
2015 - 2019
3rd Grade Teacher
The School of Saints Faith, Hope & Charity
2016 - 2017
Teacher Associate, Paraprofessional, School Float
Educational Support Roles
2014 - 2016
Bachelor of Science - Early Childhood Education
University of Vermont