Sophia Salazar
Apex,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Barista
Kwench, Kyrone Nebolisa
Apex, NC
04.2022 - 08.2022
- Trained new team members in applicable job duties and practices.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Assembled and served meals according to specific guest requirements.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Provided quick and courteous service to customers, fulfilling smoothie orders to individual specifications.
- Cleaned blenders, mopped and swept floors and stocked coolers.
Cashier
Lowes Foods
Apex, NC
05.2020 - 10.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Used suggestive selling techniques to promote add-on sales.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Some College (No Degree) - Biology
North Carolina State University
Raleigh, NCSkills
- Speedy and Efficient
- Active Listener
- Customer Service
- Cleaning and Sanitizing
- Hospitality and Professionalism
- Cash Register Operation
Languages
Spanish
Native/ Bilingual
Timeline
Barista
Kwench, Kyrone Nebolisa
04.2022 - 08.2022
Cashier
Lowes Foods
05.2020 - 10.2021
Some College (No Degree) - Biology
North Carolina State University
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