Sophia Salazar
Salt Lake City,UT
Summary
Safety-conscious team member with a strong work ethic, an eye for detail and superior customer service skills. Physically dexterous once acclimatized to the work environment, and strives for peak communication. Flexible work schedule and diligent professional with five years of interacting with facility staff and visitors, striving for the best experiences possible to ensure the safety and satisfaction for all visitors. Detail-oriented and empathetic, committed to maintaining a secure and welcoming environment.
Overview
4
4
years of professional experience
Work History
Security Officer
Securitas Security Services USA
05.2024 - 08.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Cashier
Greek Souvlaki
10.2022 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Prep Crew Member
Chipotle
09.2020 - 11.2022
- Followed strict hygiene guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Contributed to a positive team atmosphere by effectively communicating with fellow crew members during busy shifts.
- Provided excellent customer service, addressing any concerns or inquiries promptly.
- Implemented proper safety protocols for handling knives and other sharp tools, reducing accidents on the job.
- Upheld company policies regarding uniform appearance, punctuality, attendance, exhibiting professionalism at all times.
- Collaborated with team members to maintain an organized inventory system, easily locating necessary items when needed.
- Supported chefs during high-volume periods by efficiently preparing ingredients according to recipe specifications.
- Maintained a clean and organized workspace, promoting efficiency in the kitchen.
- Participated in ongoing training sessions to remain current on industry trends and best practices for food safety and sanitation standards.
- Demonstrated versatility by assisting with multiple stations as needed, increasing overall productivity within the kitchen.
Education
Associate of Science - Medical Laboratory Science
Snow College
Ephraim, UT05-2025
High School Diploma -
Alta High School
11055 S 1000 E, Sandy, UT 8409405-2022
Skills
- Incident reporting
- Work ethic and integrity
- Time management skills
- Patience and empathy
- Detail-oriented
- Complex Problem-solving
- Superior customer service
- Cleanliness
Accomplishments
- Achieved high school graduation with honors
- Achieved high sales and positive customer feedback through effectively helping with high-influx periods.
- Supervised team of 5 staff members.
- Trained and mentored 3 employees.
- Volunteered at an early age to gage how to effectively help my neighborhood community through cashiering at events and small businesses.
Languages
English
Native or Bilingual
Timeline
Security Officer
Securitas Security Services USA
05.2024 - 08.2024
Cashier
Greek Souvlaki
10.2022 - 09.2023
Prep Crew Member
Chipotle
09.2020 - 11.2022
Associate of Science - Medical Laboratory Science
Snow College
High School Diploma -
Alta High School
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