SOPHIA SANTOS
Oakland,Ca
Summary
Highly organized and motivated individual with a strong focus on time management and organizational skills. Excels in diverse settings and is eager to apply these skills to contribute to company growth. Seeking entry-level opportunities to further enhance abilities and make a meaningful impact.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Mental Health Worker
Sutter Health; Alta Bates Summit Medical Center
06.2025 - Current
- Provided compassionate support to patients in crisis situations, ensuring safety and emotional stability.
- Collaborated with multidisciplinary teams to develop and implement personalized care plans for diverse patient populations.
- Monitored patient progress and reported changes in behavior to healthcare professionals for timely interventions.
- Facilitated group therapy sessions, promoting engagement and enhancing peer support among participants.
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
Caregiver
Tender Rose
11.2022 - Current
- Coordinated medical appointments, errands, and social events
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
Mental Health Specialist
Telecare
02.2025 - 06.2025
- Facilitated therapeutic group sessions to promote emotional expression and coping skills among residents.
- Supported individuals throughout recovery process by helping them identify triggers develop strategies for managing symptoms and maintain sobriety.
- Implemented crisis intervention strategies to stabilize acute psychiatric episodes effectively.
Daycare Worker
Kera's Childcare
08.2019 - 02.2022
- Promoted children's emotional development by encouraging respect of others
- Developed positive relationships with parents, staff, and children through effective communication skills
- Utilized creative problem solving techniques to handle challenging situations with young children
Education
High School Diploma -
Hercules High School
Hercules, Ca06.2021
Skills
- Companionship and Emotional Support
- Behavior Redirection
- Time Management
- Patient Care
- Social Skills
- ADL Assistance
- Building rapport
- Self-esteem building
- Crisis intervention
- Autism spectrum support
Certification
- Drivers License
- Forklift Certified
- First Aid/CPR
- Blood-borne pathogens
- CNA - Certified Nurse Assistant
Timeline
Mental Health Worker
Sutter Health; Alta Bates Summit Medical Center
06.2025 - Current
Mental Health Specialist
Telecare
02.2025 - 06.2025
Caregiver
Tender Rose
11.2022 - Current
Daycare Worker
Kera's Childcare
08.2019 - 02.2022
High School Diploma -
Hercules High School
References
References available upon request