Sophia Sardoni
Largo,FL
Summary
Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.
Overview
5
5
years of professional experience
Work History
Server/Togo Specialist/ QA/ Host
Millers Ale House Bar And Grill
03.2021 - Current
- Created warm relationships with regular customers.
- Utilized POS system to receive and process food and beverage orders.
- Distributed food to waiters and waitresses to serve to customers.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Greeted customers and answered inquiries regarding menu items and specials.
Cashier
Panera Bread
02.2019 - 03.2020
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Operated cash register to record transactions accurately and efficiently.
- Upsold additional products and services to customers, increasing revenue.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Food Runner
Studio Movie Grill City Centre
10.2018 - 02.2019
- Greeted customers and provided outstanding customer service.
- Delivered correct food items to seats according to order documentation.
- Collaborated with other dining room and bar staff to facilitate efficient service.
Education
High School Diploma -
Seminole High School
Seminole, FL03.2020
Skills
- Attentive Service
- Customer Needs Assessments
- Food Allergies
- Loyalty Building
- POS Inventory System Operation
Timeline
Server/Togo Specialist/ QA/ Host
Millers Ale House Bar And Grill
03.2021 - Current
Cashier
Panera Bread
02.2019 - 03.2020
Food Runner
Studio Movie Grill City Centre
10.2018 - 02.2019
High School Diploma -
Seminole High School