Sophia Shaker

Old Scratch Pizza

05.2020 - Current

Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Maintained speed of service for food orders while minimizing errors and complaints.
Collaborated well with other food runners to deliver orders accurately.
Delivered correct food items to tables according to order documentation.
Cleaned and sanitized food preparation and serving areas.
Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Greeted customers and provided outstanding customer service.
Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Cleared tables immediately after guests left in preparation for next party.
Restocked food supplies in kitchen and organized storage areas.
Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Organized and replenished supplies at food stations to optimize team performance.
Kept detailed knowledge of and followed all food safety guidelines.