Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Interests
Timeline
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Sophia Shannon

Bowdoin

Summary

Dynamic and customer-focused, adept at maintaining composure under pressure, demonstrated during my tenure at Scarlett Begonia's. Excelled in multitasking and team collaboration, significantly enhancing dining experiences. Recognized for exceptional service skills and ability to foster client relationships, evidenced by positive feedback from both restaurant patrons and pet owners. Proficient in hospitality service and time management.

Overview

8
8
years of professional experience

Work History

Waitress

Scarlett Begonia's
05.2023 - 08.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Seasonal Worker

Mid-Coast Growers
03.2022 - 06.2022
  • Aided in the timely completion of planting projects by preparing seedlings for transplantation into designated areas.
  • Assisted in development of planting schedules to maximize greenhouse space and productivity.
  • Maintained cleanliness and order in greenhouse, contributing to safe and efficient work environment.

Dog Sitter

Various Dog Owners
06.2016 - 10.2019
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Exercised animals regularly with walks and rigorous play activities.
  • Developed strong relationships with clients, earning referrals and positive testimonials from satisfied pet owners.
  • Prepared food and water following instructions from pet owners.

Education

Bachelor of Arts - Undecided

University of Maine
Orono, ME
05-2028

High School Diploma -

Mt Ararat High School
Topham, Maine
06-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Decision-making
  • Handling complaints
  • Hospitality service expertise
  • Order accuracy
  • Menu memorization
  • Time management
  • Tableside service

Accomplishments

  • Artist, Entangled Rights - A Senior Capstone Project featuring a 12 foot 2D Right Whale made of discarded lobster rope. Presented at the Merrymeeting Arts Center in May, 2024
  • Established the Mt Ararat High School Garden Club. Facilitated bringing Art Department, internationally known environmental sculptor, Patrick Dougherty and his son, Sam Dougherty to work with roughly 200 students through the Community Pathways Program, and Project GROW.



Interests

  • Photography
  • Drawing and Painting
  • Outdoor Recreation
  • Gardening
  • Hiking
  • Skiing
  • Camping
  • Kayaking
  • Horseback Riding
  • Gym Workouts
  • Getting involved in local advocacy groups to promote positive change in the community
  • Volunteer Work
  • Baking
  • Bread Making
  • Video Gaming

Timeline

Waitress

Scarlett Begonia's
05.2023 - 08.2024

Seasonal Worker

Mid-Coast Growers
03.2022 - 06.2022

Dog Sitter

Various Dog Owners
06.2016 - 10.2019

Bachelor of Arts - Undecided

University of Maine

High School Diploma -

Mt Ararat High School

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Sophia Shannon