Sophia Sorzano
Miami,USA
Summary
I bring polish, confidence, and strong hospitality experience to upscale dining and nightlife environments. From premium cocktails to attentive table service, I know how to deliver efficient, elevated service that leaves a lasting impression. I work well under pressure, connect naturally with guests, and maintain high standards from start to finish. I am reliable, professional, and the kind of presence that strengthens both the team and the guest experience.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Bartender
The Ocean Club Key Biscayne
Miami, USA
01.2025 - Current
- Deliver polished, high-quality guest service in an upscale hospitality environment while preparing premium cocktails with precision and consistency.
- Manage high-volume service with efficiency, professionalism, and strong attention to detail.
- Contribute to a refined guest experience by maintaining composure under pressure and creating a welcoming, elevated atmosphere.
Cashier / Customer Service / Sales Associate
DICK'S Sporting Goods
Doral, USA
05.2023 - 12.2024
- Provided attentive, professional customer service in a fast-paced environment while assisting guests with product selection and handling transactions accurately.
- Maintained organization, efficiency, and a strong team presence throughout daily operations.
- Built positive customer interactions by creating a welcoming experience and consistently delivering dependable service.
Server / Waitress
Stinkin Crawfish
Key West, USA
06.2021 - 04.2023
- Delivered attentive table service in a high-volume dining environment, ensuring guests received efficient, polished, and memorable service from start to finish.
- Guided guests through menu and beverage selections, anticipated needs, and maintained a welcoming atmosphere during fast-paced shifts.
- Managed orders and cash handling accurately while contributing to smooth service and strong guest satisfaction.
Education
CFK
Key West, FL 08.2021 - 05.2023
Skills
- Bartending
- Premium Cocktails
- Table Service
- Fine Dining Service
- Guest Relations
- Wine Knowledge
- Upselling
- Cash Handling
- Customer Service
- High-Volume Service
- POS Systems
- Team Collaboration
Certification
- ServSafe Alcohol Certification
- Bartender License
Additional Information
Authorized to work in the United States for any employer, Willing to relocate within Florida
Timeline
Bartender
The Ocean Club Key Biscayne
01.2025 - Current
Cashier / Customer Service / Sales Associate
DICK'S Sporting Goods
05.2023 - 12.2024
CFK
08.2021 - 05.2023
Server / Waitress
Stinkin Crawfish
06.2021 - 04.2023