Summary
Overview
Work History
Education
Timeline
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Sophia Straton

Honolulu,HI

Summary

A positive individual with a background in marketing, eager to apply transferable skills like customer service and team work to contribute meaningfully within a hospitality environment.

Overview

4
4
years of professional experience

Work History

Hostess

The Pillars LLC
10.2021 - 10.2021
  • Greet and acknowledge all 80+ arriving/departing guests by providing exceptional guest service.
  • Coordinated with one banquet team member to guide 80+ guests to their assigned tables in order to enhance each guest's experience.
  • Assisted Banquet Lead/Planner to set silverware, table numbers, centerpieces, as well as distribute favors and separate dirty table linen and linen napkins.

Concierge

Foodland Farms Ala Moana
01.2018 - 06.2018
  • Coordinated various concierge tasks and responsibilities with concierge team members.
  • Maintained positive client relations and high customer satisfaction by providing professional concierge services.
  • Anticipate customer needs and respond to customer inquiries accurately using store product/department knowledge.

Server

Bruxie
09.2017 - 12.2017
  • Served food and beverages to customers dining in at tables while responding to customer inquiries and attending to customer requests such as beverage refills.
  • Refilled and restocked front-end water, condiments (ketchup, mustard, hot sauce, salsa verde, etc.), napkins, utensils, straws and take-out bags.

Education

Bachelor of Arts - Public Relations (Minor in Marketing)

University of Miami
Coral Gables, FL
12-2021

Timeline

Hostess

The Pillars LLC
10.2021 - 10.2021

Concierge

Foodland Farms Ala Moana
01.2018 - 06.2018

Server

Bruxie
09.2017 - 12.2017

Bachelor of Arts - Public Relations (Minor in Marketing)

University of Miami

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Sophia Straton