Sophia Tellez
Summary
Makeup Artist with over 4 years of experience. Expert in customer relations, blending creative direction with bilingual communication skills to deliver exceptional service and foster strong client relationships. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
MAKEUP ARTIST
Hair and Makeup I Do
11.2023 - Current
- Applied makeup to clients for special occasions, including weddings and events, using a variety of techniques
- Created custom looks based on client requests and preferences while also providing advice on which colors and styles would be most flattering
- Managed time effectively in order to complete multiple tasks simultaneously without compromising quality of work
- Kept updated knowledge of industry trends and new product lines to explain product details to customers
- Developed an understanding of different skin types in order to select the best products for individual needs
- Maintained cleanliness standards within the work area at all times
- Educated clients on proper application techniques and offered tips for achieving desired results.
COSMETIC BEAUTY ADVISOR
Sephora
09.2022 - Current
- Resolved customer complaints promptly in an efficient manner
- Assisted with creating displays that highlighted specific brands or promotions
- Demonstrated ability to provide exceptional customer service and build strong customer relationships
- Regularly conducted makeup demonstrations in order to engage potential customers
- Tracked performance metrics such as sales volume, conversion rates., on a regular basis
- Organized promotional events and activities in order to increase brand awareness and generate sales.
ASSISTANT PHOTOGRAPHER
piligraphy
01.2020 - Current
- Moved and cleaned store equipment and fixtures
- Prioritized tasks to ensure that all customer needs were met, kept a clean workspace, and ensured the store's high standards of cleanliness
- Established successful client relationships with all relevant stakeholders
- Promoted career development and professional brand in the photography industry
- Played an active role in the company's social media strategy, maintaining and growing the company's presence on Twitter, LinkedIn, and Facebook
- Assisted photographers with studio setup, lighting equipment, props selection and camera settings.
PRESTIGE BEAUTY ADVISOR
Ulta beauty
08.2021 - 06.2022
- Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
- Offered strong customer service skills, keeping customers satisfied
- Streamlined inventory management to eliminate the need for stock replenishment
- Established personal connections with customers, exceeding customer service expectations
- Utilized sales techniques to promote prestige products and services.
Education
BACHELOR OF ARTS (B.A.) IN FASHION MERCHANDISING CANDIDATE -
St. Thomas University
Miami Gardens, FL05.2025
FASHION MERCHANDISING IN US CANDIDATE -
Miami international university of art and design
01.2025
HIGH SCHOOL DIPLOMA -
Monarch High School
05.2021
Skills
- Customer service
- Social Media Content
- Sales and Upselling
- Client Consultations
- Communication skills
- Restaurant experience
- Time management
- Bilingual
- Creative director
Certification
- Cpr certified
- Makeup artist certification
- Hair stylist certification
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
MAKEUP ARTIST
Hair and Makeup I Do
11.2023 - Current
COSMETIC BEAUTY ADVISOR
Sephora
09.2022 - Current
PRESTIGE BEAUTY ADVISOR
Ulta beauty
08.2021 - 06.2022
ASSISTANT PHOTOGRAPHER
piligraphy
01.2020 - Current
BACHELOR OF ARTS (B.A.) IN FASHION MERCHANDISING CANDIDATE -
St. Thomas University
FASHION MERCHANDISING IN US CANDIDATE -
Miami international university of art and design
HIGH SCHOOL DIPLOMA -
Monarch High School