Sophia Thunder
Mount Pleasant,MI
Summary
Punctual and honest team member with solid background store environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Deli Clerk
Ric's Food Center
12.2022 - 10.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Childcare Worker
YMCA Of Barry County
06.2023 - 08.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Promoted good behavior with positive reinforcement methods.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Cashier
Family Farm And Home
06.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Bachelor of Science - Elementary Education
Central Michigan University
Mount Pleasant, MI12.2025
Skills
- Product Restocking
- Cash Handling
- Payment Processing
- Product Recommendations
- Customer Assistance
- Cash Register Operation
- Returns Processing
- Payment Collection
Timeline
Childcare Worker
YMCA Of Barry County
06.2023 - 08.2023
Deli Clerk
Ric's Food Center
12.2022 - 10.2023
Cashier
Family Farm And Home
06.2021 - 08.2022
Bachelor of Science - Elementary Education
Central Michigan University