Sophia Trost
Dollar Tree
Carbondale,Illinois
2
years of professional experience
Dedicated and reliable worker who is quick to learn, with proven skills in problem-solving, inventory control, and customer service. Committed to enhancing satisfaction and streamlining operations for impactful results.
Work History
Assistant Store Manager
2 Years 2 Months- Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
- Implemented inventory management processes to optimize stock levels and reduce shrinkage.
- Collaborated with team members to enhance store presentation and merchandising strategies.
- Resolved customer inquiries and complaints efficiently, improving overall satisfaction rates.
- Oversaw cash handling procedures, ensuring accuracy in transactions and deposits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Education
High School Diploma
Skills
Problem-solving
Customer service
Inventory control
Store organization
Time management
Stock management
Timeline
Assistant Store Manager
Dollar Tree
06.2024 - 08.2026Read More
Carterville High School
High School Diploma
Read More