Sophia Vardayo

• Supervised daily bar operations, enhancing service flow and customer satisfaction.
• Executed opening and closing duties to ensure bar readiness through effective supply management.
• Trained new bartenders on bar procedures and customer service standards to create a consistent service experience.
• Prepared and served a variety of beverages to customers efficiently.
• Maintained composure during peak hours to deliver high-quality service to all guests.

• Delivered exceptional customer service in a fast-paced dining environment.
• Managed multiple tables and coordinated with kitchen and bar staff to ensure accurate and timely orders.
• Processed cash and card transactions, ensured cleanliness and compliance with safety standards.
• Managed opening and closing procedures, securing premises at end of shifts.

• Interned under Dr. Ankur Gupta, vascular surgeon and chief of surgery.
• Shadowed Dr. Gupta during patient visits, gaining firsthand insight into clinical care and surgical consultations.
• Observed clinical procedures, deepening understanding of patient care processes and clinical operations. into clinical operations, shaping perspective on career in medicine.
• Assisted at front desk with patient check-in, checkout, and office organization, improving overall patient experience.

• Performed hostess, takeout, and expo duties in a fast-paced hospitality environment.
• Coordinated guest seating, reservations, and inquiries to support smooth daily operations.
• Maintained clean, organized dining areas to improve service flow and guest experience.