Dedicated job seeker with a proven track record of fulfilling organizational needs through systematic and efficient practices. Expertise in thriving under pressure and adapting to dynamic challenges to strengthen brand presence.
Overview
7
7
years of professional experience
Work History
Receptionist
Capital Cardiac Care
Gaithersburg, United States
05.2024 - Current
Managed patient check-ins, scheduled appointments, verified insurance, collected payments, and maintained electronic health records (EHR) to ensure smooth patient flow and accurate record-keeping.
Managed phone calls and scheduled appointments efficiently for patients.
Processed patient intake forms and verified insurance information promptly.
Receptionist
Maryland Bariatrics
Rockville, United States
03.2023 - 01.2024
Coordinated appointment scheduling using electronic health record systems, streamlining patient access to care.
Facilitated appointment coordination and maintained accurate patient records, ensuring smooth operations.
Guided patients in navigating services and resources within the facility, enhancing their overall experience.
Welcomed patients and visitors in person and via telephone, addressing inquiries effectively.
Cleaner
ABM Building Value
Beltsville, United States
05.2022 - 01.2023
Executed heavy cleaning tasks, enhancing appearance and hygiene through thorough floor maintenance, rug shampooing, wall washing, and glass cleaning.
Maintained cleanliness and upkeep of assigned areas, ensuring safe and welcoming environments for occupants.
Cleared cleaning equipment to prevent obstructions and maintain organization in hotel property management areas.
Host
Applebee's
Germantown, United States
06.2020 - 03.2021
Greeted customers upon arrival, managed reservations, organized waiting lists to enhance guest flow.
Provided menus and guided customers to seats for a seamless dining experience.
Handled phone inquiries and addressed customer questions regarding menu items.
Assisted restaurant staff to maintain smooth operations and improve overall service quality.
Swim Instructor
Kids First Swim School
Germantown, United States
07.2019 - 09.2019
Ensured a safe and enjoyable environment while supervising water activities and building relationships with children.
Instructors generally work 8-12 hours per week.
Instructors come from a variety of backgrounds and include students, teachers, working professionals, and retirees.