Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sophia Watt

Scottsdale,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Supervisor

Surgenex
04.2023 - Current
  • As a supervisor, I lead my team by setting clear, achievable goals and providing a vision for success
  • I ensure that each team member understands their role in achieving our objectives, such as hitting production numbers
  • I prioritize clear and consistent communication, ensuring that my team is always informed about expectations, progress, and any changes
  • I also actively listen to their feedback and concerns
  • I focus on developing my team by providing regular feedback, training opportunities, and support
  • I strive to create an environment where everyone can grow and succeed
  • I handle conflicts swiftly and fairly, ensuring that any issues are resolved in a way that maintains team harmony and productivity
  • Successfully completed validations for new processes, ensuring compliance with industry standards and regulatory requirements.
  • I am responsible for future production planning, which includes setting long-term goals, identifying necessary resources, and developing workflows to maximize efficiency
  • I monitor and evaluate team performance, providing constructive feedback and recognizing achievements to motivate and guide my team towards continuous improvement

Front Desk Receptionist

Arizona Behavioral Health
11.2022 - 03.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
  • Collected deposits, fees and payments
  • Transcribed phone messages and relayed to appropriate personnel

Internship Student

Southwest Behavioral Health Services
08.2022 - 12.2022
  • Worked within two departments the Prevention Program and Quality Management
  • Prevention Program: I completed various research tasks, such as demographics, grants, and future programs
  • Maintained organized inventory by checking stock to determine supply levels
  • Restocked office supplies
  • Quality Management: Delivered clerical support by handling range of routine and special requirements
  • Searched at library and in scholarly databases to locate necessary information for research projects
  • Reported back to instructor to receive day-to-day tasks and responsibilities
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement
  • Completed research, compiled data, updated spreadsheets and produced timely reports

Lifeguard

Greensburg Country Club
05.2017 - 07.2020
  • Monitored safety of guests in and around swimming pool
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly
  • Attentively monitored swimmers to identify distress
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges
  • Checked water readings regularly to keep chemicals at safe levels and avoid potential illnesses among patrons
  • Saved distressed persons using rescue techniques and equipment

Sales Associate (seasonal)

Macy's
11.2019 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Provided positive first impressions to welcome existing, new and potential customers
  • Helped customers locate products and checked store system for merchandise at other sites
  • Answered customer questions regarding sizing, accessories and proper care for merchandise
  • Solved customer challenges by offering relevant products and services

Education

Master of Science - Auditory and Language Neuroscience

Arizona State University
Tempe, AZ
12.2024

Bachelor of Science - Forensic Psychology

Arizona State University
Glendale, AZ
12.2022

Skills

  • Compassionate Care
  • Data Gathering
  • Microsoft Proficiency
  • Research and Analysis
  • Organization and Time Management
  • Strong Communicator
  • Rule Enforcement
  • Training and mentoring
  • Listening skills
  • Fast learner
  • Strong communicator
  • Multi-tasking strength

Certification

  • Certified Personal Trainer (CPT) - National Academy of Sports Medicine (NASM).
  • Corrective Exercise Specialization (CES) - National Academy of Sports Medicine (NASM).
  • CPR/AED Certification

Timeline

Supervisor

Surgenex
04.2023 - Current

Front Desk Receptionist

Arizona Behavioral Health
11.2022 - 03.2023

Internship Student

Southwest Behavioral Health Services
08.2022 - 12.2022

Sales Associate (seasonal)

Macy's
11.2019 - 01.2020

Lifeguard

Greensburg Country Club
05.2017 - 07.2020

Bachelor of Science - Forensic Psychology

Arizona State University

Master of Science - Auditory and Language Neuroscience

Arizona State University

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Sophia Watt