Ivy Fehlmann
Reseda,CA
Summary
Dedicated professional with clinical practicum experience and passion for delivering quality healthcare. Offering caring bedside manner and patient-centric focus.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Supervisor
Red Ribbon Bakeshop
Panorama, CA
07.2024 - Current
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Trained new employees on company policies, job duties, and performance expectations.
Manager
Isla
Panorama, CA
06.2010 - 06.2019
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
CNA
Atria of Hillsdale
Daly City, CA
04.2009 - 05.2010
- Assisted patients in ambulation and transfers using proper body mechanics.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Answered patient call lights promptly and responded to requests appropriately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Documented patient care services by charting in designated areas.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Education
Certificate - Vocational Nursing
Concorde Career College
North Hollywood, CA04-2024
Skills
- Patient Care
- Compassionate Care
- Policy and procedure compliance
- Direct Patient Care
Certification
- License Vocational Nurse
Languages
English
Professional
Tagalog
Professional
Timeline
Supervisor
Red Ribbon Bakeshop
07.2024 - Current
Manager
Isla
06.2010 - 06.2019
CNA
Atria of Hillsdale
04.2009 - 05.2010
Certificate - Vocational Nursing
Concorde Career College
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