Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ivy Fehlmann

Reseda,CA

Summary

Dedicated professional with clinical practicum experience and passion for delivering quality healthcare. Offering caring bedside manner and patient-centric focus.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Supervisor

Red Ribbon Bakeshop
Panorama, CA
07.2024 - Current
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Trained new employees on company policies, job duties, and performance expectations.

Manager

Isla
Panorama, CA
06.2010 - 06.2019
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Recruited and hired qualified candidates to fill open positions.
  • Oversaw daily operations, maintaining efficiency and quality standards.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

CNA

Atria of Hillsdale
Daly City, CA
04.2009 - 05.2010
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Documented patient care services by charting in designated areas.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Assisted residents with bathing and dressing to promote personal hygiene.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.

Education

Certificate - Vocational Nursing

Concorde Career College
North Hollywood, CA
04-2024

Skills

  • Patient Care
  • Compassionate Care
  • Policy and procedure compliance
  • Direct Patient Care

Certification

  • License Vocational Nurse

Languages

English
Professional
Tagalog
Professional

Timeline

Supervisor

Red Ribbon Bakeshop
07.2024 - Current

Manager

Isla
06.2010 - 06.2019

CNA

Atria of Hillsdale
04.2009 - 05.2010

Certificate - Vocational Nursing

Concorde Career College
  • License Vocational Nurse
Ivy Fehlmann