Sophia Alcumbrack McDaniel
Denison University Hockey
Granville,Ohio
2
years of professional experience
1
Certification
2
Languages
Compassionate caregiver with over 7 years of experience providing quality care for infants, children, and animals. Skilled in lifeguarding and CPR, with 3+ years ensuring patron safety. Committed to fostering positive team environments and prepared to take on leadership roles as needed. Ready to deliver exceptional service and contribute to organizational success.
Work History
Director of Content & Culture
1 Month- Developed strategic plans to enhance team performance and player development.
- Fostered relationships with alumni and community partners to increase support and engagement.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to promote the team and foster engagement.
Customer Service and Waitress
1 Year 5 Months- Prepared and served food while upholding high standards of quality, ensuring timely and accurate order completion to enhance customer satisfaction.
- Maintained clean and organized food preparation and dining areas to create a welcoming environment.
- Collaborated with team members and management to facilitate daily operations and address customer needs, demonstrating reliability and effective communication.
- Was promoted five separate occasions in this position due to top-notch customer service.
Lifeguard
2 Years 3 Months- Supervised swimming areas, monitored pools and aquatic facilities to ensure the safety of patrons.
- Enforced safety rules and maintained a safe environment by enforcing facility regulations and educating guests on water safety.
- Trained weekly to provide immediate aid, including CPR and first aid, in emergency situations to ensure the well-being of swimmers.
- Completed incident management, documented accidents and safety violations, reported to supervisors when necessary.
- Conducted daily inspections of equipment and hourly inspections of facilities to uphold safety and cleanliness standards.
Server's Assistant
4 Months- Delivered quick and reliable service, ensuring customer satisfaction while managing food delivery and drink refills.
- Cleared and reset tables promptly, maintaining a clean and welcoming dining environment.
- Engaged with colleagues to foster effective communication and teamwork. Worked closely with servers, cooks, and hosts to enhance service.
Swim Instructor
3 Months- Developed and instructed children in swimming skills and water safety through engaging lessons tailored to varying skill levels, enhancing their confidence and abilities.
- Monitored children during lessons to maintain a safe learning environment, reinforcing proper water safety and swimming techniques.
- Fostered positive relationships with children and parents by delivering clear instructions, encouragement, and professional feedback, effectively addressing questions and concerns.
Education
Bachelor of Arts - Communications
High School Diploma
Skills
Content strategy
Community engagement
Operations management
Customer service
Team leadership
Teamwork
Regulatory compliance
Childcare
Food handling
CPR
Certification
Lifeguarding (Including Deep Water) with CPR/AED for Professional Rescuers and First Aid, May 2026 to May 2028, Certified in professional lifeguarding and water safety, including deep-water rescue techniques, emergency response procedures, CPR, AED use, and first aid.
Languages
- French
- Intermediate
- English
- Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Director of Content & Culture
Denison University Hockey
09.2026 - CurrentRead More
Customer Service and Waitress
Fuel'd
03.2025 - 08.2026Read More
Server's Assistant
Texas Roadhouse
11.2024 - 03.2025Read More
Lifeguard
City of Ann Arbor
05.2024 - 08.2026Read More
Swim Instructor
Forestbrooke Pool
05.2024 - 08.2024Read More
Denison University
Bachelor of Arts from Communications
Read More
Community High School
High School Diploma
Read More