Sophie Alsip
Hagerstown,MD
Summary
Dedicated candidate with a strong foundation in customer service and attention to detail. Capable of adapting to busy environments and maintaining high standards of cleanliness and organization. Ready to contribute positively to health and wellness initiatives. Looking to gain experience for a future career in massage therapy. Offering a friendly and professional demeanor, with the willingness to learn and grow in a hospitality environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress/Cashier/Hostess
Fusion Flavors
Hagerstown, MD
05.2025 - 08.2025
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Managed multiple tables efficiently, prioritizing guest needs and enhancing service flow.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy of meals.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Handled cash transactions accurately, processing payments while maintaining register security.
- Adapted to high-pressure situations during peak hours, demonstrating resilience and problem-solving skills.
Waitress/Cashier/Dishwasher
Tacolicious
Hagerstown, MD
03.2025 - 05.2025
- Provided exceptional customer service, ensuring a welcoming dining experience for all patrons.
- Managed order accuracy and timely delivery of food and beverages to customers.
- Handled cash transactions accurately, managing tips and payments efficiently.
- Adapted to fast-paced environment, prioritizing tasks during busy shifts to meet customer demands.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Cashier/Cook/Prep Cook/Steam Room
Chic's Seafood
Hagerstown, MD
10.2023 - 02.2025
- Processed customer transactions efficiently using POS systems.
- Handled customer complaints professionally, ensuring satisfaction and loyalty.
- Assisted in food preparation and ingredient sourcing for daily specials.
- Collaborated with team members to meet service deadlines during peak hours.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Managed multiple tables efficiently, prioritizing tasks during peak hours to maintain service quality.
- Maintained cleanliness and organization of dining area to enhance guest satisfaction.
- Resolved customer complaints promptly, demonstrating strong problem-solving skills under pressure.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
Massage Therapy - Massage Therapy
Allegany College of Maryland
Cumberland, MD05-2027
Associate of Arts And Sciences - Arts And Science
Hagerstown Community College
Hagerstown, MD05-2025
High School Diploma -
Barbara Ingram School For The Arts
Hagerstown, MD05-2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Memory retention
- Payment processing
- Active listening
- Time management
- Performance improvement
Certification
- CPR/AED/First Aid certified
Timeline
Waitress/Cashier/Hostess
Fusion Flavors
05.2025 - 08.2025
Waitress/Cashier/Dishwasher
Tacolicious
03.2025 - 05.2025
Cashier/Cook/Prep Cook/Steam Room
Chic's Seafood
10.2023 - 02.2025
Massage Therapy - Massage Therapy
Allegany College of Maryland
Associate of Arts And Sciences - Arts And Science
Hagerstown Community College
High School Diploma -
Barbara Ingram School For The Arts