Sophie Borden
Boston,MA
Summary
Good student with lots of experience with working with others, leading, and staying organized. Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Has experience bussing tables and helping servers. Energetic and punctual individual committed to highest quality of service who thrives in fast paced work environments.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
The Hourly Oyster House
Cambridge , MA
06.2023 - 09.2024
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Lifeguard and Swim Instructor
Goldfish Swim School
Brookline, MA
06.2022 - 09.2022
- High pace environment with extreme attention to detail and customer service
- Certified in first aid and CPR, Certified lifeguard
- Taught swim lessons to children of all ages and communicated with parents
- Ensured the safety and well-being of each child during daily swim lessons.
Babysitter
06.2021 - 08.2021
- Providing a safe environment for children to explore their curiosity and creativity.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Developing creative ways to encourage learning through everyday experiences.
Volunteer
Fish Family Foundation
Boston, MA
06.2019 - 08.2019
- I helped as a volunteer in the office and at fundraisers
- For example I volunteered at the citizenship clinics for Project Citizenship where I scanned green cards and helped with cleanup
- In the office I primarily organized files.
Education
Bachelor of Science - Psychology
Santa Clara University
Santa Clara, CA06-2027
High school diploma -
St. George's School
05.2024
Skills
- Writing Skills
- Mentoring
- Event Planning
- Fundraising
- Tutoring
- Time management
- Organizational Skills
- Research
- Leadership
- Social Media Management
- Babysitting
- Lifeguard
- Dining customer service
- Customer Service
- Table Bussing
- Team Collaboration
Languages
Spanish, Intermediate
Timeline
Restaurant Hostess
The Hourly Oyster House
06.2023 - 09.2024
Lifeguard and Swim Instructor
Goldfish Swim School
06.2022 - 09.2022
Babysitter
06.2021 - 08.2021
Volunteer
Fish Family Foundation
06.2019 - 08.2019
Bachelor of Science - Psychology
Santa Clara University
High school diploma -
St. George's School
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