Sophie Britzmann
Sandpoint,ID
Summary
Compassionate mother of two, bringing a strong and dedicated work ethic with a background in working with children, customer service, food and beverage, working on a team and experience with swimming and some water/ocean safety. Successful at communicating with customers, co-workers, and employer, maintaining good relationships and keeping the workspace in order. Enjoys working with others and strives to make sure everyone is happy and heard and to exceed expectations.
Overview
1
1
year of professional experience
Work History
Housekeeper
Good Samaritan Society
08.2018 - 10.2018
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked residents' rooms by replacing sheets and linens, vacuuming floors, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Helped in the laundry room when staff was overwhelmed.
Restaurant Hostess
Grand Hyatt Kauai Resort And Spa
05.2017 - 08.2017
- Demonstrated strong multitasking skills by handling bussing tables, replenishing the buffet, and washing dishes while attending to in-person guest needs and inquiries seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered guest questions about hours, about the food, and made notes of special requests for guests with food allergies, certain intolerances and religious food restrictions.
Education
Bachelor of Arts - Public Relations
University of Idaho
Moscow, ID05.2018
Skills
- Swimming and team sports
- Creative arts and writing
- Teamwork
- Communication
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Friendliness
- Organization
- Attention to detail
Volunteer Work/Experience
Volunteer work:
Helping people with physical and mental disabilities get in the water and learn to swim, kick, and enjoy the water with the aid of myself and other swimmers.
Helping my club assistant swim coach with delivering swim drills/sets when they were unable to.
Experience:
Babysitting and child care in my high school years. Now a mother of two.
Participated in Junior Lifeguard program, which demonstrated ocean safety and life saving skills. Went on to compete in the national championship.
Swam four years for the University of Idaho Vandals.
Timeline
Housekeeper
Good Samaritan Society
08.2018 - 10.2018
Restaurant Hostess
Grand Hyatt Kauai Resort And Spa
05.2017 - 08.2017
Bachelor of Arts - Public Relations
University of Idaho
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