MACKENZIE ASEL
Henderson,Nv
Summary
I possess a diverse range of skills including hosting, serving, housekeeping, lifeguarding, and outdoor recreation. Strong customer relations skills underpin my ability to exceed customer expectations in all of these roles. I am a versatile and flexible team player with a proven track record of success in dynamic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeper
The Venetian
01.2024 - Current
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters
- Responded promptly to requests from guests and other departments
- Replaced dirty linens with clean items according to established standards of quality control
- Assisted colleagues whenever necessary in order to meet deadlines set by management
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
Front Desk Receptionist
Red Rock Neurology & pain mgmt.
11.2023 - 03.2024
- Responsible for providing excellent customer service by greeting and assisting guests, managing phone calls and messages, and providing information about the company and its services
- Responsible for making a positive first impression and maintaining a professional and welcoming demeanor in all interactions
- Assisted in managing administrative tasks for the company.
Street Team Member
Brewdog
07.2023 - 11.2023
- Assisted executive secretary in managing and coordinating schedules, meetings, and travel arrangements for senior executives
- Conducted research and prepared reports on various topics related to the company's operations and industry trends
- Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence.
Lifeguard
Circa
03.2023 - 07.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Pool Attendant
Trump Hotel
03.2022 - 10.2022
- Oversaw safety measures to enhance guest experience while using the hotel pool and amenities as Pool Attendant
- Ensured that the pool area was clean, organized, and maintained at all times, while also enforcing pool rules and regulations to ensure guest safety
- Provided exceptional customer service to guests, providing information about the hotel amenities, always being attentive and responsive to guest needs.
Restaurant Hostess
Tokyo Boys
04.2021 - 03.2022
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
Education
Southeast Carrer and Technical Acad. -
High School Diploma -
Southeast Career Technical Academy
Las Vegas, NV05.2023
Skills
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
- Adaptability to new information and or environments
- Technology savvy such as Aloha POS systems, laptops, smartphones, as well as Microsoft 365
- Housekeeping
- Scheduling
- Office Administration
- CPR and AED Training
- Strong swimming ability
Certification
- CPR/First AID
- TAM card
- Food handlers
Timeline
Housekeeper
The Venetian
01.2024 - Current
Front Desk Receptionist
Red Rock Neurology & pain mgmt.
11.2023 - 03.2024
Street Team Member
Brewdog
07.2023 - 11.2023
Lifeguard
Circa
03.2023 - 07.2023
Pool Attendant
Trump Hotel
03.2022 - 10.2022
Restaurant Hostess
Tokyo Boys
04.2021 - 03.2022
Southeast Carrer and Technical Acad. -
High School Diploma -
Southeast Career Technical Academy