Sophie Burkes
Oxford,MS
Summary
I am currently a senior at the University of Mississippi, studying Marketing and Communications, with a Business minor. I am seeking a role in which I can contribute my skills in strategic planning, team leadership, and creative problem-solving to achieve business objectives.
Overview
2026
2026
years of professional experience
Work History
Front Desk Manager
La Rousse Salon & Spa
Oxford, MS
12.2025 - Current
- Oversaw inventory management for retail and salon products.
- Trained and mentored new front desk staff on procedures and systems.
- Collaborated with salon management to consistently improve operational workflows.
- Managed tasks and responsibilities for front office employees when the team was understaffed.
Salon Receptionist
La Rousse Salon & Spa
Oxford, Mississippi
2021 - Current
- Greeted and directed clients in a professional and friendly manner, ensuring a welcoming first impression.
- Managed phone calls, responded to inquiries, and provided detailed information about services, promotions, and products.
- Managed appointments scheduling for stylists and estheticians, ensuring efficient use of time, and reducing wait times for clients.
- Processed transactions, managed the cash register, and handled payments accurately.
Food Service Associate
Snobiz
Oxford, Mississippi
2020 - 2024
- Provided excellent customer service in a high-volume environment, ensuring customer satisfaction with prompt, friendly service.
- Prepared and served snow cones, ensuring quality, consistency, and attention to detail with every order.
- Managed cash register transactions, accurately processing payments, and maintaining a balanced cash drawer.
Education
Bachelor of Science - Integrated Marketing And Communications
University of Mississippi
Oxford, MS05-2026
Skills
- Customer service
- Team collaboration
- Project management
- Appointment scheduling
- Inventory management
- Effective communication
Timeline
Front Desk Manager
La Rousse Salon & Spa
12.2025 - Current
Salon Receptionist
La Rousse Salon & Spa
2021 - Current
Food Service Associate
Snobiz
2020 - 2024
Bachelor of Science - Integrated Marketing And Communications
University of Mississippi