Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sophie Evans

Rainier

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues while expanding my knowledge.

Overview

3
3
years of professional experience

Work History

Barista

BlackFalls Coffee Co.
04.2022 - Current
  • Manage inventory and restock products to ensure baristas have all necessary supplies
  • Train baristas to continuously improve guest experiences
  • Recommend products based on solid understanding of individual customer needs and preferences
  • Handle customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty
  • Demonstrates strong attention to detail to maintain clean and organized spaces

Barista

Dutch Brothers Coffee
07.2021 - 04.2022
  • Presented and explained the drink menu, answering questions to educate customers
  • Observed proper food handling procedures and upheld company policies and procedures
  • Operated cash registers and handled cash and card transactions

Education

Diploma -

Rainier Jr./Sr, High School
Rainier, OR
06.2022

Skills

  • Verbal and written communication
  • Complaint handling and problem-solving
  • Time Management
  • Teamwork and Collaboration

Timeline

Barista

BlackFalls Coffee Co.
04.2022 - Current

Barista

Dutch Brothers Coffee
07.2021 - 04.2022

Diploma -

Rainier Jr./Sr, High School

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Sophie Evans