Sophie Goodman
Austin,TX
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress
Four Downs Sports Bar
06.2023 - 08.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with bar staff.
- Maintained a clean and organized seating area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Also worked during the 23-24 Winter Break.
Babysitter
Multiple Employers
05.2021 - 08.2023
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
Education
Bachelor of Arts - Sociology
University of Texas At Austin
Austin, TX05.2026
High School Diploma -
Caldwell High School
Caldwell, TX05.2022
Skills
- Customer Service
- Efficient Multitasking
- Reliability and Punctuality
- Attention to Detail
- High-Volume Dining
- POS System Expertise
Certification
TABC and Food Handler's Certificates
Timeline
Waitress
Four Downs Sports Bar
06.2023 - 08.2023
Babysitter
Multiple Employers
05.2021 - 08.2023
Bachelor of Arts - Sociology
University of Texas At Austin
High School Diploma -
Caldwell High School
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