SOPHIE HOWIE
Chicago,IL
Summary
Experienced team-player with a skillset in bringing people together to promote sales, multitasking, and providing memorable customer service. Well-rounded through areas of childcare, retail work, educational settings, and leadership roles. Willing to learn on the go and adapt as the company develops and changes. Enthusiastic about pediatric therapy, local music, vintage clothing, and picking up new skills and hobbies. CPR certified and currently earning MSOT degree at DePaul University.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sensory-Motor Specialist
Mind Body Child Pediatric Solutions
Louisville, KY
08.2023 - 05.2024
- Planned new motor labs each week to address a variety of needs
- Managed student groups during motor activities for sensory integration and behavioral regulation
- Supported a learning differences kindergarten classroom instilling the values of social thinking and emotional regulation
Guest Services / Style Associate
Target
New Albany, IN
09.2020 - 05.2023
- Responsible for the management and organization of the apparel & accessories department
- Used a variety of methods to ensure guest satisfaction
- Reduced drive-up wait time by 30% by practicing top-notch time management and working with a group
Assistant Manager
The Odd Shop
New Albany, IN
08.2020 - 08.2022
- Ensured store was opened and closed in a timely manner
- Customer service including cashiering, greeting, and answering phone calls
- Helped source, price, and display vintage clothing
- Supervised daily operations including managing the store, responding to customer inquiries, training staff, assigning duties
Student Librarian
Wyndham Robertson Library
Roanoke, VA
08.2018 - 05.2020
- Helped maintain the order and organization of the entire library
- Provided excellent service to library patrons at the front desk, including answering inquiries in person and over the phone
- Went above and beyond to help patrons find specific books or navigate our online services through the website
Education
Master of Science - Occupational Therapy
DePaul University
Chicago, ILBachelor of Science - Neuroscience
Indiana University
New Albany, INPsychology & Creative Writing -
Hollins University
Roanoke, VASkills
- Customer Service
- Conflict Resolution
- Professional Writing
- Collaboration
- Leadership
- Flexibility
- Retail/Apparel Sales
- Childcare
Accomplishments
- IUURC Research Presenter (2023)
- Member of the Batten Leadership Institute (2018-2020)
Certification
- CPR & AED Certified
Timeline
Sensory-Motor Specialist
Mind Body Child Pediatric Solutions
08.2023 - 05.2024
Guest Services / Style Associate
Target
09.2020 - 05.2023
Assistant Manager
The Odd Shop
08.2020 - 08.2022
Student Librarian
Wyndham Robertson Library
08.2018 - 05.2020
- CPR & AED Certified
Master of Science - Occupational Therapy
DePaul University
Bachelor of Science - Neuroscience
Indiana University
Psychology & Creative Writing -
Hollins University
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