Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Sophie Hsu

San Antonio,TX

Summary

Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance.

Overview

2026
2026
years of professional experience

Work History

Owner / Interior Design & Space Planning / Sales Consultant / Project Manager

SH DESIGN WORKS
01.2003 - Current
  • Owner / Interior Design & Space Planning / Sales Consultant / Project Manager
  • Developed innovative design concepts tailored to client specifications.
  • Managed project timelines and budgets to ensure timely delivery of services.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Manager, Design

Furniture Marketing Group
10.2024 - 07.2025
  • Led design team in developing innovative concepts and solutions for various projects.
  • Collaborated with cross-functional teams to align design strategies with business objectives.
  • Utilized design software to create compelling visual presentations and prototypes.
  • Conducted user research to gather insights and inform design decisions.
  • Managed project timelines and ensured timely delivery of design milestones.
  • Improved workflow processes, increasing efficiency in design execution and approvals.
  • Evaluated emerging design trends and adapted strategies accordingly for competitive edge in the marketplace.

Sr. Design Consultant

CORE OFFICE INTERIORS
06.2023 - 04.2024
  • Conducted product research, engaged with vendors for pricing and information.
  • Participated in design discovery and co-creation sessions. Produced and presented concepts and final project development.
  • Oversaw quality assurance checks on finished designs, ensuring alignment with client expectations and brand guidelines. Prepared thorough audits, generated installation and project validation packets.
  • Developed innovative office space designs aligned with client requirements and industry trends.
  • Leveraged industry knowledge and emerging trends to build innovative messaging and bring design concepts to fruition.

Occupancy Planner

JONES LANG LaSALLE INC
11.2021 - 11.2022
  • Client Focused (on site serving USAA): Fostered relationships and partnered with business units and points of contact to collect accurate personnel forecasts; providing resolutions to headcount forecast discrepancies in a proactive and timely manner.
  • Improved stakeholder satisfaction by effectively communicating project updates and incorporating feedback into planning strategies.
  • Evaluated key performance indicators regularly, making data-driven adjustments to plans when necessary.
  • Meticulous and detailed data gathering and analysis ensuring stack plans and PowerPoint presentations were accurate and supported Strategic Planning processes and reporting.
  • Collaborated and supported Project, Move, and Facility Management Teams for successful implementation of projects.

Workspace Advisor & Sr. Design Consultant

ONE WORKPLACE
07.2015 - 11.2021
  • Business Focused: Sought growth opportunities; Thinking in terms of expansion and new ways to gain competitive advantage; Commitment to Sales Team goals and Design excellence.
  • Built trust and maintained rewarding relationships with clients, vendors, and internal departments.
  • Growth oriented: generated $4mil in annual Business sales. Prompt and effective care of client needs, and requests, with efficiency and accuracy. Enhanced relationship with existing client base while expanding new business prospects. Tirelessly supported corporate strategic goals and initiatives.
  • Managed project timelines, ensuring timely delivery of services to diverse clientele.
  • Thorough attention to details and keen eye for strategic planning / product application requirements.
  • Strengthened client relationships through regular, insightful communication regarding market trends and portfolio adjustments.

Design Director & Product Applications Specialist

CATALYST OFFICE
07.2011 - 06.2015
  • Exercised high standards of design ability, teamwork capability, and organizational skills, creating a spaces that were attractive, functional, while complimenting client's need to meet business objectives, to create a positive work environment enhancing employee wellness and performance.
  • Led design projects from concept to completion, ensuring alignment with brand guidelines.
  • Streamlined design processes, improving workflow efficiency across projects.
  • Ensured all projects adhere to client needs and schedule. Utilized keen sense of focus and organizational skills, along with excellence in detail-planning, to support both the sales and installation teams. Maintained a high standard of accuracy, efficiency, and adaptability, successful in addressing issues and concerns expediently.
  • Conducted thorough site assessments and carried out project scope briefings to formulate timeline requirements. Detail-focused on Program Planning, to Schematic and Application Designs, to Space Planning, Product Specification, and finally, through to the end of the Install Process.
  • Maintaining consistent and regular follow-ups with client, sales team and installation crew to ensure on time, on-budget, and on-target completion of all projects. Liaised between all trades personnel with excellent communications skills to create team building and support.


Workplace Consultant & Design Director

HERITAGE OFFICE FURNISHINGS LTD.
01.2005 - 01.2011
  • Responsible for evaluating client needs, determining budgets and provide solutions.
  • Lead and directed design team to produce a high level of creative brand excellence.
  • Created multiple design solutions with consistency of being on target with design objectives, brand strategy. Generated thought-provoking projects.
  • Provided inspiration to our internal sales team and our clients.
  • Hands-on leadership through all phases of design conception – implementation – sales solutions – final production.
  • Consistently provided quality of creative output, not only meeting, but exceeding project objectives, sales strategy, and client satisfaction.
  • Developed positive client relationships with a strong ability to communicate clearly and confidently with keen insights and perspectives.
  • Boosted productivity levels in workplaces by identifying opportunities for improvement in workflow processes and implementing efficient systems.

Sr. Project Manager

HERITAGE OFFICE FURNISHINGS LTD.
01.2004 - 01.2005
  • Streamlined project scheduling processes to enhance workflow efficiency across multiple departments.
  • Facilitated client meetings to gather requirements and align project objectives with customer expectations.
  • Led project teams to deliver office furnishing solutions on time and within budget.
  • Coordinated cross-functional collaboration between design, sales, and installation teams for seamless execution.
  • Monitored project progress through regular status reports, ensuring transparency and accountability among stakeholders.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.

Home Furnishings Consultant Interior Design & Space Planner

IKEA CANADA HQ


  • Enhanced client satisfaction by delivering high-quality interior design solutions tailored to their unique preferences and needs.
  • Enhanced client satisfaction by creating custom interior design solutions tailored to individual preferences and needs.
  • Led interior design across conceptual, schematic, design development, and construction document phases.
  • 12 yr.

Trust and Estate Advisor / In-Branch Auditor Member Service Supervisor

VANCOUVER CITY SAVINGS CREDIT UNION
  • Provided exceptional customer service by addressing client concerns promptly, resulting in repeat business and referrals.
  • Advised clients on investments, retirement and estate planning.
  • 10 yr.

Education

Interior Decorating Diploma Program - Interior Design Basics, Interior Design Drafting I/II, Space-Planning I/II, Marketing in the Design Industry, Business Practices for the Interior Design Professional

British Columbia Institute of Technology

Bachelor or Arts Degree - Dual Majors

University of British Columbia

Skills

  • 20 years of expertise in Project Management and Sales Coordination/Support
  • 20 years of excellence in Client Engagement, Account Management and Customer Care
  • 20 years of experience in Interior and Space Planning, and Design Development Presentations
  • 20 years of experience in Product Application / Vendor Procurement Processes and Management
  • 20 years of experience in Consultative Sales and Design industries
  • Self-motivated and Highly Creative with Superior Communication and Strong Presentation skills – easily understand the needs of both internal and external teams / clients
  • Organized, Detail Focused – remaining agile and flexible while adhering to complex project schedule, prompt resolutions to issues and concerns, and achieving timely success in all deliverable

Interests

  • Photography
  • Acting and Theater
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Learning new cooking techniques and expanding my culinary skills
  • Passionate about balancing physical health with mental and emotional wellness
  • Volunteering
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination

Timeline

Manager, Design

Furniture Marketing Group
10.2024 - 07.2025

Sr. Design Consultant

CORE OFFICE INTERIORS
06.2023 - 04.2024

Occupancy Planner

JONES LANG LaSALLE INC
11.2021 - 11.2022

Workspace Advisor & Sr. Design Consultant

ONE WORKPLACE
07.2015 - 11.2021

Design Director & Product Applications Specialist

CATALYST OFFICE
07.2011 - 06.2015

Workplace Consultant & Design Director

HERITAGE OFFICE FURNISHINGS LTD.
01.2005 - 01.2011

Sr. Project Manager

HERITAGE OFFICE FURNISHINGS LTD.
01.2004 - 01.2005

Owner / Interior Design & Space Planning / Sales Consultant / Project Manager

SH DESIGN WORKS
01.2003 - Current

Bachelor or Arts Degree - Dual Majors

University of British Columbia

Home Furnishings Consultant Interior Design & Space Planner

IKEA CANADA HQ

Trust and Estate Advisor / In-Branch Auditor Member Service Supervisor

VANCOUVER CITY SAVINGS CREDIT UNION

Interior Decorating Diploma Program - Interior Design Basics, Interior Design Drafting I/II, Space-Planning I/II, Marketing in the Design Industry, Business Practices for the Interior Design Professional

British Columbia Institute of Technology

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