Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Sophie Shand

Amherst

Summary

Highly adaptable team leader with excellent background of quick and effective performance. Works well in a team environment and in stressful situations. Good communication and able to multitask effectively.

Overview

3
3
years of professional experience

Work History

Back of House Team Lead

Chick-fil-A
03.2022 - Current
  • Coach team members in techniques necessary to excel in their positions
  • Train new team members
  • Help shift leads run shifts
  • Make sure the kitchen remains clean and the food is up to Chick-fil-A and health department standards

Server

Sal and Als Diner and George's Tin Roof
10.2021 - 04.2022
  • Scooped ice cream and took orders
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Washed dishes

Education

Criminal Justice

Lorain County Community College
Elyria, OH

Criminal Justice

Mercyhurst University
Erie, PA

Skills

  • Coaching and mentoring
  • Attention to detail
  • Employee training
  • Organizational skills
  • Dependable and responsible
  • Multitasking Abilities
  • Basic math
  • Interpersonal communication
  • First aid and CPR
  • Patience
  • Active Listening
  • Empathy

Interests

  • Working with children
  • I enjoy helping others and giving back to the community
  • Animal Care

Timeline

Back of House Team Lead

Chick-fil-A
03.2022 - Current

Server

Sal and Als Diner and George's Tin Roof
10.2021 - 04.2022

Criminal Justice

Lorain County Community College

Criminal Justice

Mercyhurst University

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Sophie Shand