Sophie Johnson
Covington,GA
Summary
Detail-oriented student worker with strong skills in event coordination, business communication, and customer service. Experienced in developing promotional materials and collaborating with teams to execute successful projects.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
McDonough, Georgia
09.2025 - Current
- Prepared and served high-quality beverages to customers quickly.
- Maintained cleanliness and organization of workspace and equipment daily.
- Engaged with customers to provide exceptional service and resolve concerns.
- Handled cash register transactions accurately and efficiently at peak hours.
- Collaborated with team members to improve workflow during rush periods.
- Maintained calm demeanor during high-volume periods and special events.
Student Worker
Gordon State College
Barnesville, GA
04.2024 - Current
- Conducted research on various topics related to student life activities on campus.
- Developed documents for a variety of events, including orientation programs.
- Created flyers and promotional materials for upcoming events using graphic design software.
- Coordinated with other staff members for successful implementation of special projects undertaken by the university.
- Attended and organized weekly staff meetings, discussing progress made towards achieving organizational goals.
- Developed strong oral and written communication skills in working with people of different ages.
- Answered office phone to direct inquiries to appropriate individuals.
- Maintained positive working relationship with fellow staff and management.
- Set specific goals for projects to measure progress and evaluate end results.
Education Consultant
SOUTHWESTERN ADVANTAGE COMPANY
Nashville, Tennessee
05.2025 - 07.2025
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Cashier
Publix
McDonough, GA
02.2022 - 05.2025
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Used suggestive selling techniques to promote add-on sales.
- Built and maintained productive relationships with employees.
- Offered customers carry-out service at completion of transaction.
Education
Bachelor of Science - Business Administration And Management
Gordon State College
Barnesville, GASkills
- Event Coordination
- Business communication
- Research and analysis
- Active listener
- Team leadership
- Sales expertise
- Attention to detail
- Spreadsheet preparation
Timeline
Barista
Starbucks
09.2025 - Current
Education Consultant
SOUTHWESTERN ADVANTAGE COMPANY
05.2025 - 07.2025
Student Worker
Gordon State College
04.2024 - Current
Cashier
Publix
02.2022 - 05.2025
Bachelor of Science - Business Administration And Management
Gordon State College