Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sophie Karasu

Salisbury

Summary

A hardworking and passionate job seeker with strong organizational skills eager to teacher position.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Overview

9
9
years of professional experience

Work History

Assistant Substitute Teacher

Worwic Community College (Jordan Center)
03.2024 - Current
  • Assisted lead teacher in designing and executing dynamic lessons, increasing overall classroom engagement.
  • Supported special education students through differentiated instruction techniques, enhancing their overall educational experience.
  • Enhanced children's social skills by organizing group activities and fostering positive interactions.
  • Assisted in the development of individualized care plans, addressing each child''s unique needs and preferences.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.

Interior Designer

Cabinet And Design Gallery
04.2023 - Current
  • Enhanced client satisfaction by delivering innovative and functional interior design solutions.
  • Collaborated with architects and contractors to ensure seamless integration of design elements.
  • Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
  • Developed comprehensive design concepts through sketches, renderings, and 3D models.
  • Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.

Customer Service Representative

Cellphone Depot
03.2020 - 08.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Private English Tutor

Tutor
05.2016 - 08.2017
  • Assisted struggling students through targeted interventions, leading to increased academic success.
  • Improved student comprehension of complex texts by employing various teaching methods tailored to individual learning styles.

Customer Service Representative

Damascus International Airport
07.2015 - 05.2016
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by providing timely and accurate flight information.
  • Assisted passengers with check-in processes, ensuring a smooth and efficient experience.

Education

No Degree - Psychology

Worwic Community College
Salisbury, MD

Bachelor of Arts -

Tishreen University
06.2016

Skills

  • Adaptive Learning
  • Physical education instruction
  • Special Education
  • Literacy development
  • Group Instruction
  • Critical Thinking
  • Cultural Sensitivity
  • ESL- English as a Second Language

Languages

Arabic
Native or Bilingual
Turkish
Full Professional
English
Full Professional

Timeline

Assistant Substitute Teacher

Worwic Community College (Jordan Center)
03.2024 - Current

Interior Designer

Cabinet And Design Gallery
04.2023 - Current

Customer Service Representative

Cellphone Depot
03.2020 - 08.2021

Private English Tutor

Tutor
05.2016 - 08.2017

Customer Service Representative

Damascus International Airport
07.2015 - 05.2016

No Degree - Psychology

Worwic Community College

Bachelor of Arts -

Tishreen University

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Sophie Karasu