SOPHIE KEANEY
Silver Lake,Los Angeles
Summary
Dependable, reliable, and motivated worker with history of maintaining professionalism and excellent service in busy, high traffic environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Dedicated team player with excellent interpersonal and time management skills.
Overview
7
7
years of professional experience
Work History
Publishing Intern
Primary Wave Entertainment
Los Angeles, CA
01.2020 - 05.2020
- Uploaded music catalogs into Primary Wave music database
- Tagged music for easier accessibility for searches by Music Supervisors
- Created spreadsheets and documents to identify top earning songs in the company catalog
- Researched new projects in film and television for potential song placements
- Participated in Creative and Synch meetings, and help identify songs for placements
Intern
Mill Valley Film Festival
Mill Valley, CA
01.2013 - 01.2019
- Assisted Director of Programming with special project: sent invitations and thank you letters to donors; researched articles about honorees; researched and contacted Bay Area organizations to attend films
- Viewed films to create program honoree reel
- Viewed potential film submissions
- Curator for Youth Reel
Media Producer
Jazz Mafia Social, Jazz Mafia
San Francisco, CA
05.2018 - 08.2018
- Responsible for producing monthly email blasts
- Created Instagram and Facebook announcements
- Filmed and edited performances for social media posts
Host
PATXI'S PIZZA, MANZANITAS RESTAURANT
, CA
08.2016 - 12.2016
- Greeted guests and seated them at tables or in waiting areas
- Assigned patrons to tables suitable for their needs and according to rotation so that servers received an appropriate number of seatings
- Spoke with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Maintained contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Inspected dining and serving areas to ensure cleanliness and proper setup
- Received and recorded patrons' dining reservations and took to-go orders
- Operated cash registers to accept payments for food and beverages
- Ordered or requisitioned supplies and equipment for tables and serving stations.
Sales Associate
FLOURISH, Plant Store
, CA
08.2016 - 09.2016
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Provided positive first impressions to welcome existing, new and potential customers.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Balanced and organized cash register by handling cash, counting change, and processing credit payments.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Cleaned shelves, counters, and tables, and prepared merchandise for sales floor by pricing and tagging.
Education
Ear Training, Harmony, Songwriting, Music Technology, Lyric writing, Arranging, Stage Performance, Music Supervision, Private Instruction and Ensemble Work -
Bachelor of Music -
Berklee College of Music
08.2021
Skills
- Engaging with Diverse Customers
- Energy and Physical Stamina
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Computer Proficiency and Microsoft Office
- Reliable and Responsible
- Friendly and Helpful
- Cash Handling
- Guest Greeting and Seating
- Multitasking and Prioritization
Timeline
Publishing Intern
Primary Wave Entertainment
01.2020 - 05.2020
Media Producer
Jazz Mafia Social, Jazz Mafia
05.2018 - 08.2018
Host
PATXI'S PIZZA, MANZANITAS RESTAURANT
08.2016 - 12.2016
Sales Associate
FLOURISH, Plant Store
08.2016 - 09.2016
Intern
Mill Valley Film Festival
01.2013 - 01.2019
Ear Training, Harmony, Songwriting, Music Technology, Lyric writing, Arranging, Stage Performance, Music Supervision, Private Instruction and Ensemble Work -
Bachelor of Music -
Berklee College of Music