Sophie Kotulski
New Brunswick,NJ
Summary
Reliable and enthusiastic college student with proven leadership qualities and passion for fitness. Sophomore at Rutgers University, pursuing a degree in exercise science in hopes of becoming a physical therapist. Actively seeking ways to utilize strong work ethic and courteous demeanor within the community. Experienced employee in the service industry, dance instructor, SPIN® Instructor, and community volunteer.
Overview
4
4
years of professional experience
Work History
Service Assistant & Spin® Instructor
Rutgers Recreation
09.2022 - Current
- Lead group fitness classes and assisted members with reaching fitness goals
- Greeted guests in with friendliness and professionalism.
- Assisted members with signing in, borrowing equipment, making purchases, and maintaining safety protocol.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Seasonal Event Staff Member
Parking Productions
11.2022 - Current
- Valeted cars for event guests, providing an exceptional first and last impression for each guest.
- Followed proper event protocols and became familiar with the operations of valet services.
- Welcomed guests to events, responded to inquiries from attendees, and addressed any issues or complaints.
Chick-Fil-A Drive-Thru Team Member
T.T.W. Franchise Holdings (Woodbridge & Linden)
05.2020 - 06.2023
- Operated drive-thru services including taking orders, handling payment, and food delivery in a prompt but friendly manner.
- Trained newly hired employees on routine tasks and customer service.
- Effectively resolved customer complaints with a positive attitude over the phone, through emails, as well as in person.
- Provided exceptional customer service which resulted in being awarded three promotions.
- Performed closing tasks in accordance with health and sanitation regulations.
Education
Exercise Science
Rutgers University
New Brunswick, NJ05.2026
Union County Academy For Performing Arts
Scotch Plains, NJ06.2022
Polish Supplementary School
South Amboy, NJ05.2021
Skills
- Bilingual in Polish and English, Intermediate Spanish
- CPR Certified
- Microsoft Office skills (Word, Excel, Outlook, etc)
- Certified Spinning® Instructor
- Knowledge of Sports Injury Treatment, Anatomy, Kinesiology, and Biomechanics
- Customer Communications
- Volunteer and leadership experience
Timeline
Seasonal Event Staff Member
Parking Productions
11.2022 - Current
Service Assistant & Spin® Instructor
Rutgers Recreation
09.2022 - Current
Chick-Fil-A Drive-Thru Team Member
T.T.W. Franchise Holdings (Woodbridge & Linden)
05.2020 - 06.2023
Exercise Science
Rutgers University
Union County Academy For Performing Arts
Polish Supplementary School
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