Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
References
Timeline
Generic

Sophie Kovac

Niagara Falls

Summary

Customer service expert with exceptional time management abilities. Demonstrated success in coordinating orders and improving customer satisfaction in high-pressure settings.

Overview

1
1
year of professional experience

Work History

Cook

Culbert's Pub
Niagara Falls
02.2025 - 05.2025
  • Prepared and cooked menu items following established recipes and standards.
  • Assisted in inventory management by tracking stock levels of ingredients.
  • Operated kitchen equipment safely, including grills, fryers, and ovens.
  • Monitored food quality and presentation to meet restaurant standards.
  • Followed safety and sanitation guidelines to ensure a safe cooking environment.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
  • Organized storage areas for efficient usage of space.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Checked completed orders for correct quantity and quality.

Seasonal Sales Associate

Target
Niagara Falls
10.2024 - 01.2025
  • Assisted customers with product selection and inquiries.
  • Operated cash register and processed transactions efficiently.
  • Provided excellent customer service to enhance shopping experience.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Adhered to company initiatives and achieved established goals.

Education

High School Diploma -

Niagara Falls High School
Niagara Falls, NY
06-2025

Graduate Certificate - Culinary Arts

NC Tech
Niagara-Orleans BOCES
06-2025

Skills

  • Customer service excellence
  • Time management
  • Strategic planning
  • Hospitality expertise
  • Attention to detail
  • Professional demeanor

Accomplishments

  • Sous-chef of the Quarter 2024
  • Helping Hands Award 2025

Affiliations

  • Competitive Cheerleading
  • Volunteering with Boys and Girls Club
  • Avid Camper

References

References available upon request.

Timeline

Cook

Culbert's Pub
02.2025 - 05.2025

Seasonal Sales Associate

Target
10.2024 - 01.2025

High School Diploma -

Niagara Falls High School

Graduate Certificate - Culinary Arts

NC Tech

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