Sophie Lister
Egham
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Knows how to deliver superior guest service while maintaining professional rapport with team members. Committed to enhancing customer satisfaction by delivering memorable experience.
Overview
7
7
years of professional experience
Work History
Bartender and Server
Mill St Draft Garden
Occoquan , VA
06.2024 - 09.2024
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Babysitter
Various
01.2018 - 09.2024
- Assisting with meals, snacks, and bedtime routines for the children.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
Customer Service Team Lead
Lolli And Pops
Fairfax , VA
06.2023 - 09.2023
- Maintained an up-to-date knowledge base of products, services, pricing information, processes.
- Handled cash and credit card payments and returned receipts, change and payment cards to customers.
- Implemented strategies to achieve and maintain high customer satisfaction ratings.
Youth With Disabilities Cheerleading Coach
Phoenix Elite
Fairfax , VA
01.2018 - 07.2023
- Worked one-on-one with athletes on personal growth.
- Provided positive feedback to motivate squad members during practices and competitions.
- Encouraged team spirit among squad members.
Education
High School Diploma -
Woodson High School
Fairfax, VA06-2023
Bachelor of Arts - Film
Royal Holloway University of London
EghamSkills
- Quick Learner
- Dependable and Responsible
- Excellent Communication
- Customer Engagement
Timeline
Bartender and Server
Mill St Draft Garden
06.2024 - 09.2024
Customer Service Team Lead
Lolli And Pops
06.2023 - 09.2023
Babysitter
Various
01.2018 - 09.2024
Youth With Disabilities Cheerleading Coach
Phoenix Elite
01.2018 - 07.2023
High School Diploma -
Woodson High School
Bachelor of Arts - Film
Royal Holloway University of London
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