SOPHIE MOREIRA-DIAZ
Draper,Utah
Summary
Versatile and detail-oriented professional with strong expertise in administrative support, customer service, and data management. Adept at multitasking, problem-solving, and adapting to fast-paced environments while maintaining efficiency and accuracy. A strong communicator and critical thinker with a proven ability to collaborate with teams and provide exceptional service. Committed to organizational success through effective time management and a strong work ethic.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Intermountain Health
Murray, UT
10.2023 - Current
- Manage appointment scheduling with strong organizational skills, ensuring efficient patient flow
- Provide exceptional customer service by addressing inquiries and resolving concerns
- Handle patient referrals with precision, supporting seamless healthcare operations
Mental Health Assistant
Wasatch Pediatrics
West Jordan, UT
12.2022 - 09.2023
- Provided administrative and clinical support, including vital sign monitoring and appointment scheduling
- Processed prior authorizations, managed phone calls, and facilitated prescription refills
- Assisted parents with mental health resources and coordinated care for children
- Utilized electronic health record systems (Greenway) and Excel for data management
Office Assistant / Receptionist
Reece Construction Company
Arlington, WA
08.2019 - 10.2022
- Supported project managers and accountants by organizing and auditing company files
- Managed invoices, processed billing templates, and tracked material quantities using Excel
- Served as the primary receptionist, greeting visitors and facilitating communication between the company and contractors
- Key Accomplishments:
- Processed hundreds of invoices weekly, ensuring timely billing
- Audited trucking services and material usage to enhance efficiency
- Coordinated urgent deliveries, including transporting machinery parts across long distances
Education
Bachelor of Science - Sociology
Washington State University
Pullman, WA12-2024
High School Diploma -
Marysville Getchell Highschool
Marysville, WA06-2020
Skills
- Customer service
- Case documentation
- Positive attitude
- Organization skills
- HIPAA compliance
- Telephone skills
- Insurance verification
- Organizing and categorizing
- Customer/Client relations
- Insurance verifying
- Customer and client relations
- Excel spreadsheets
Timeline
Patient Service Representative
Intermountain Health
10.2023 - Current
Mental Health Assistant
Wasatch Pediatrics
12.2022 - 09.2023
Office Assistant / Receptionist
Reece Construction Company
08.2019 - 10.2022
Bachelor of Science - Sociology
Washington State University
High School Diploma -
Marysville Getchell Highschool